National Specialist

2 weeks ago

Greater Adelaide SA, Australia Hender Consulting Full time

**NATIONAL SPECIALIST - DISABILITY EMPLOYMENT SERVICES
**JOB & PERSON SPECIFICATION
**FEBRUARY 2024**

**National Specialist - Disability Employment Services**

**Position**:National Specialist - Disability Employment Services

**Portfolio**:Disability Employment Services

**Responsible to**:Executive Manager - National Programs

**Maxima Values**
- Integrity - the quality of being honest and having strong moral principles
- Respect - due regard for the feelings, wishes, or rights of others
- Collaborative - successfully working together
- Compassion - taking action to relieve the difficulties faced by others
- Accountable - owning of the consequences of our decisions and actions
- Professional - Competence, Knowledge, Conscientiousness, Respect, Emotional

Intelligence, Appropriateness, and Confidence

**Maxima’s Purpose**

We are a national for purpose organisation with a diverse approach to supporting our communities. We connect all
citizens to meaningful employment, manage traineeships and apprenticeships for employers, support and work
alongside First Nations people to create training and employment opportunities, and provide a range of
employment, NDIS (National Disability Insurance Scheme) plan support, coordination, and health services to people
living with a disability. We see what’s beneath the surface to help our clients to reframe what’s possible.

**. Objectives of the role**
- Provide expert advice to the Executive and State Managers on leading practice initiatives and issues
- Identify changes in business, political or policy areas which require organisational responses including

changes to business or program models to meet economic, environmental and social needs
- Support the intellectual leadership of the organisation to ensure contemporary practice and delivery
- Work collaboratively with State Managers to provide topic leadership, technical knowledge and expertise
- Set and monitor program Key Performance Indicators and targets together with the quality and desired

customer and stakeholder experience for each service
- Ensure a nationally consistent and compliant approach to program delivery while allowing for minor

localisation as appropriate
- Lead the responsibility for oversight and coordination of the organisation’s response to the Disability

Employment Tender

**National Specialist - Disability Employment Services**

**. Key Responsibilities & Accountabilities**
- Negotiate and collaborate with internal and external stakeholders to gather input which influences

Maxima’s goals and strategic business plan
- Incorporate feedback and reflective practices to encourage continuous improvement within the Disability

Employment Services program
- Provide strategic guidance to innovate service delivery
- Provide leadership to the coordination across the organisation for Maxima’s Tender response, working in

collaboration with multiple specialist teams and consultants to deliver a high-quality response that has
Board endorsement
- Provide advice and support to the State Managers, ensuring the relevant service is managed consistently in

all states and upholds practice and service standards
- Identify and influence performance opportunities and promote best practice across the portfolio
- Operate within the budget for the National Disability Employment Services area and ensure immediate

budget expenditure targets are met
- Positively contribute to the achievement of State based income targets aligned to each State KPIs and

targets
- Conduct comprehensive needs assessments to identify potential opportunities for program growth
- Set appropriate standards for the customer and client experience framework and provide guidance to State

Managers for their delivery
- In conjunction with State Manager(s) ensure the program is delivered in accordance with legislative

requirements and deeds
- Leadership and development of your direct team, providing workforce planning to ensure the competencies

of the team are aligned to service delivery requirements

**. Work Health and Safety Responsibilities**

The incumbent has overall accountability for WHS for their area of responsibility and shall:

- Ensure all relevant WHS policies, procedures, work practices and issues are communicated and implemented.
- Consult with relevant WHS specialists for advice and direction on WHS matters.
- Report any hazards, incidents and near misses within their work area to their direct Manager.

All workers are responsible for the WHS implications of their own actions and have a duty to carry out their work
in a manner consistent with the Maxima Group Code of Conduct and WHS Policy and the requirements of the
integrated quality management system.

**National Specialist - Disability Employment Services**

**. Compliance with Maxima’s Code of Conduct, Bullying & Harassment, EEO,**

**Information Security, Privacy & Confidentiality Policies.**
All workers are required to comply with the policies specificall

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