Corporate Suite Host
2 weeks ago
**Spark Event Management is seeking an Expression of Interest for Corporate Suite Hosts to join the team for the Formula 1 Rolex Australian Grand Prix 2023. This is an excellent opportunity for an experienced customer service professional, who enjoys working in a fast-paced environment, and prides themselves on providing the highest levels of customer service, to ensure all guests have an unforgettable, World Class Experience.**
**Your role;**
- Creating an unforgettable first impression when greeting clients
- Welcoming guests to the hospitality suites in a positive and engaging manner
- Ensure clients have a positive and memorable experience
- Ensure the dedicated suites are maintained to high standards, and always tidy and presentable, with any issues being reported to the relevant supervisor
- Provide excellent customer service to make sure all guests have what they may need to enhance their event experience
- Oversee designated hospitality facility in relation to; checking tickets on arrival, escorting guests to their allocated table if applicable, distributing programs, reporting any maintenance issues, providing assistance and guidance to guests as required, problem solving and escalating issues to the relevant supervisor, working closely with hospitality and events teams for the duration of the event to ensure client satisfaction
**What you'll need to succeed;**
- Previous experience in a similar role being a host or guest services agent at a major event or hospitality venue
- Excellent communication skills and a positive demeanour
- Polished presentation
- Ability to liaise with a variety of people in a calm and efficient manner
- Ability to build rapport easily with clients and guests
- Strong and reliable work ethic, be a quick thinker with a proactive approach
- To be available for a face to face briefing session, online training, and minimum 3 full days of the event (Friday 31st March - Sunday 2nd April 2023 inclusive). We will also require some hosts for 4 days (Thursday 31st March - Sunday 2nd April 2023)
**Job Type**: Casual
**Salary**: $29.46 - $40.45 per hour
Schedule:
- Afternoon shift
- Day shift
- Morning shift
- Shift work
- Weekend availability
Supplemental pay types:
- Overtime pay
- Penalty rates
COVID-19 considerations:
We will require all staff members to have received a minimum 2 doses of the COVID-19 vaccine or have a valid medical exemption. Masks may be required to work depending on government advice and the event's COVID safe policy.
Application Question(s):
- Will you be able to attend an in-person interview session between the 21st-23rd February ? and please list down a date that works well for you during this period, this does not guarantee the interview to be held on the specific time line but gives us an idea on your availability so we can work on schdueling a date that works well for most of the applicants.
Work Authorisation:
- Australia (required)
Work Location: One location
Application Deadline: 21/02/2023
Expected Start Date: 21/02/2023
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