![WesTrac](https://media.trabajo.org/img/noimg.jpg)
Field Service Supervisor
1 week ago
**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**
Reporting to the **Area Manager **the **Field Service Supervisor** is responsible for providing the complete customer care experience regarding WesTrac’s service, repair and general service provision queries in relation to the allocated area of service/equipment.
As the point of contact between the customer and the technician, the Supervisor is responsible for the effective and efficient coordination of all matters relating to the customer - including the sourcing of labour to meet demand, scope, scheduling, pricing and invoicing of the work required, whilst ensuring that the customer's repair and service requirements are achieved with agreed timeframe and budget.
Paramount to the functionality of this position is requirement to ensure that the customer needs are investigated thoroughly, and the solutions offered that add value to both the customer and WesTrac, thereby ensuring customer relationship longevity. In addition, the **Field Service Supervisor** is responsible for providing supervision, leadership and work order direction to a team of technicians within the designated area of work to ensure safety and quality of work is of the highest standard. Leadership training will be provided.
**Location**: Perth
**Roster**:5 Days 2 Off 10hrs
**To be successful the following is required**:
- Australian recognised Heavy-Duty Trade Certificate with a post trade experience in a field service environment
- Extensive diagnostic and fault-finding skills
- Previous experience within a leadership capacity
- Excellent organisational skills with the ability to successfully manage fluctuating workloads and prioritise accordingly
- Advanced stakeholder engagement skills with the ability to establish and maintain successful working relationships
- Demonstrated mechanical aptitude with the ability to absorb technical information quickly
- Strive to assist the Customer to achieve machine availability and reliability KPI’s
- Previous mechanical experience working on Caterpillar products
**What we offer**:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
**If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today**
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_
**Job#** 884800
-
Field Supervisor
3 months ago
Perth, Australia Service Stream Full timeDescription Summary Service Stream’s Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team. About the Role The Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within the NBNUnify Services...
-
Field Supervisor
2 months ago
Perth, Australia Service Stream Full timePrimary Location Perth - WA Job Description Summary Service Stream’s Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team. About the Role The Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within...
-
Field Supervisor
2 months ago
Perth, Australia Service Stream Full timePrimary Location Perth - WA Job Description Summary Service Stream’s Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team. About the Role The Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within...
-
Field Supervisor
1 week ago
Perth, Western Australia Service Stream Full timePrimary LocationPerth - WAJob Description SummaryService Stream's Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team.About the RoleThe Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within the NBN...
-
Field Supervisor
2 weeks ago
Perth, Western Australia Service Stream Full timePrimary LocationPerth - WAJob Description SummaryService Stream's Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team.About the RoleThe Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within the...
-
Field Supervisor
1 month ago
Perth, Australia Service Stream Full timePrimary LocationPerth - WAJob Description SummaryService Stream’s Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team.About the RoleThe Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within the...
-
Field Service Supervisor
4 weeks ago
Perth, Australia Manitou Group Full timeJob Id: 42911- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Title Field Service Supervisor** **Primary Function**:under the direction of the Service Manager, accountable for the quality and on-time delivery of all field service activities regarding on-site services, maintenance and repairs to customer and LiftRite...
-
Field Service Supervisor
2 months ago
Perth, Australia Manitou Group Full timeJob Id: 42911- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Title Field Service Supervisor** **Primary Function**:under the direction of the Service Manager, accountable for the quality and on-time delivery of all field service activities regarding on-site services, maintenance and repairs to customer and LiftRite...
-
Field Service Supervisor
1 week ago
Perth, Western Australia Manitou Group Full timeJob Id:Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: PermanentTitle Field Service SupervisorPrimary Function:under the direction of the Service Manager, accountable for the quality and on-time delivery of all field service activities regarding on-site services, maintenance and repairs to customer and LiftRite equipment, and to manage...
-
Field Service Supervisor
6 days ago
Perth, Australia Manitou Group Full timeJob Id: 43452- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Position Overview** **The Field Service Supervisor is a key position responsible (but not limited) for ensuring the highest level of end customer Satisfaction through supervising and overseeing the day to day activities of the field service team whilst always...
-
Field Service Supervisor
1 week ago
Perth, Australia WorkPac Group Full timeHighlights Permanent Position 9 day Fortnight Starting at $110k, depending on experience About the role WorkPac are currently seeking a Field Service Supervisor for a company in Canningvale. This role will require you to Supervise and Oversee the Field Service Section and the performance for on-site routine Services, Maintenance and repairs. You will...
-
Field Service Supervisor
2 weeks ago
Perth, Western Australia WesTrac Full timeWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...
-
Field Service Supervisor
2 weeks ago
Perth, Western Australia WesTrac Full timeWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...
-
Field Service Supervisor
1 week ago
Perth, Western Australia WesTrac Pty Ltd Full timeWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...
-
Field Service Supervisor
2 weeks ago
Perth, Western Australia WesTrac Pty Ltd Full timeWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...
-
Field Service Supervisor
2 weeks ago
Perth, Western Australia WorkPac Group Full timeHighlightsPermanent Position9 day FortnightStarting at $110k, depending on experienceAbout the roleWorkPac are currently seeking a Field Service Supervisor for a company in Canningvale. This role will require you to Supervise and Oversee the Field Service Section and the performance for on-site routine Services, Maintenance and repairs. You will also be...
-
Field Service Supervisor
1 week ago
Perth, Western Australia WesTrac Full timeMining - Engineering & Maintenance (Mining, Resources & Energy) Full time Add expected salary to your profile for insights WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our...
-
Electrical Field Services Supervisor
3 weeks ago
Perth, Australia LECE PTY LTD Full timeWe are looking for an experienced and safety-focused Electrical Field Supervisor to oversee our team of Field Technicians. As a Field Supervisor, you will be responsible for ensuring that work is completed safely and to our high standards. You will work closely with our Field Technicians to coordinate work on job sites and ensure that projects are completed...
-
Field Service Supervisor
1 week ago
Perth, Western Australia Manitou Group Full timeJob Id:Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: PermanentPosition OverviewThe Field Service Supervisor is a key position responsible (but not limited) for ensuring the highest level of end customer Satisfaction through supervising and overseeing the day to day activities of the field service team whilst always keeping Safety of...
-
Field Supervisor
5 days ago
Perth, Australia DDH1 Drilling Full time**About Us** DDH1 Drilling is a leading exploration drilling company providing drilling services to the mining industry. We are looking for people who want to grow with the company, contribute their exceptional skill set and become part of our exciting team. We are firm believers that people are our greatest asset and that accompanied with safety and a...