Social Media Community Coordinator

4 weeks ago

Melbourne, Australia RACV Full time

Melbourne, Victoria | RACV Head Office
- Permanent, Full Time | Hybrid Working
- A Competitive Salary | Discounts on Selected RACV Products

**Great things start here**

Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we’re proud to be there for every Victorian. Whether it’s on the side of the road, a trip down the coast or inside our stores, we’re in the community and a big part of their everyday. When you join the journey at RACV, you’ll find more than just a job. It’s your chance to be part of something bigger.

**About the Opportunity**

Reporting to the Marketing Consultant, the Social Media Community Coordinator is a part of the leisure marketing team and is the interface between our members and customers to ensure they are heard through our social media platforms. The Leisure social media eco-system is across 20+ social media accounts across RACV Travel & Experiences, RACV Resorts with 9 properties across Victoria, Queensland and Tasmania and RACV Club and associated dining outlets/bars.

**What you’ll need to be successful**
- 12 months+ experience in a social media role
- Experience in customer relations such as retail/call centre with travel/hospitality speciality well regarded
- Solid understanding of social media
- Familiar with community management tool such as Brandwatch (desirable)
- Marketing Communications/PR degree
- Excellent communication skills e.g., copy writing and community management skills with excellent attention to detail
- Ability to manage multiple priorities at once in a fast-paced environment.

**The RACV difference**

Our culture is one of continuous improvement, delivering with speed and sophistication. We possess a curious mindset and we always ask why, who, when and how. We are passionate about our members and customers.

**Application process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application

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