V - Cafe Barista

4 weeks ago

Hornsby, Australia Salvos Stores Australia Full time

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

The Café Barista supports the Food Services Team Leader/Coordinator to create a warm hospitable environment whilst preparing hot drinks and delivering quality customer service.

Key tasks of the Role

Pre service preparation
- Prepare and manage the expresso machine and ensure it is clean and ready for service.
- Set up all the hot drink condiments including cups, utensils, milk and related

materials.

Expected Outcomes
- Ensure expresso machine is prepared prior to beginning of service.
- Ensure the working area is clean and hygienic and surroundings as per health

regulations.

Provide quality customer service
- Assist with taking coffee/tea orders.
- Operate the cash register and Eftpos machines (if applicable).
- Assist in creating a welcoming, friendly and caring environment.
- Refer people to appropriate Salvation Army services.

Expected Outcomes
- Customers/clients are served in a courteous and timely manner.
- Customer/client complaints are responded to in an appropriate and timely manner.
- Accurate information provided to customers.

Maintain a safe and healthy environment
- All volunteers are to be mindful of their own health and to take care of the health and safety of others.
- Volunteers are required to comply with all TSA work, health and safety policies and procedures as applicable to their workplace.
- Immediately report any health and safety concerns, notifiable incidents and

near misses, to Senior Team Leader and ensure any hazards are controlled until rectified.
- Complete hazard/ incident and accident form in a timely way.

Qualifications and experience requirements for the Role
- Barista experience and customer service skills preferred but not essential

Time & Roster Commitment
- As agreed with the Line Manager. Cafe will be open 10am - 2pm Fridays
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _Additionally, certain volunteer roles may require a National Police Check._

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