Rapps Client Services Administration Assistant

2 weeks ago

Frankston, Australia Peninsula Health Full time

**- Join a well established multi-disciplinary team who deliver specialist community services**
- **Work in a purpose built community setting as part of a broad client services team**:

- **Frankston, Mornington Peninsula & surrounding locations**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values:
**Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.** We are One Peninsula Health.

**What You Will Be Doing**

The RAPPS Client Services Team ensures the effective functioning of our reception areas, provides administrative support to the Subacute clinics and RAPPS clinicians. The Client Services position facilitates effective communication between the clients and RAPPS staff and provides a positive community profile for RAPPS programs.
- Manage client appointments using patient management systems
- Provide administrative assistance to RAPPS clinicians, specialist clinics, and groups as required.
- Participate in all administrative aspects of client medical records including iPM and the digital medical records scanning processes

**What You Need**

We anticipate you will have:

- Experience in providing administrative support to a wide range of clinicians
- An ability to learn new tasks and systems quickly.
- Experience in working with client databases.
- An ability to maintain confidentiality and use discretion in all aspects of the role

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. **Selection Criteria Desirable: Do you have experience working in an administrative role in a community or inpatient health setting?

Desirable: Do you have experience working as part of a multi-disciplinary team?

Desirable: Do you have strong time management skills and an ability to work autonomously?

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