Medical Receptionist
3 weeks ago
We are seeking a medical receptionist to add to our beautiful team
We are a private clinic that provides high quality care to our patients.
Our team is caring, supportive and amazing to work with. We love to have fun at work but at the same time we are dedicated in providing professional and personalised care and assistance to our patients. We are a family orientated team.
About Role:
Providing support to 4 GP, Pathology onsite, Practice Nurses and patients.
Daily operational tasks to keep the clinic running
Opening hours:
Monday - Friday : 8.30am - 7.00pm
Saturday - Sunday: 10.00am - 4.00pm
Required availability: 3 x 8 hours shift weekdays and rotational weekends.
Prior medical reception experience is preferred.
Answering telephone calls, manage multiple calls, schedule appointments and take enquiries.
Processing payments and billings.
Strong IT skills to work efficiently in a fully computerised environment (we currently use remote access, Best Practice, Outlook and MS Office).
Various admin tasks required.
About you:
Have compassion, empathy and caring nature
A "can do" attitude
Excellent organisational skills and work ethics
High degree of accuracy and attention to detail with the ability to multi-task under pressure
Strong written and verbal communicative skills
High standard of presentation
Forward thinker and planner.
Troubleshooting and problem solving skills
Exceptional customer service skills
Honest, trustworthy, personable and friendly.
Works hard and also knows how to have fun
Ability to work autonomously as well as within a team
Flexibility in working hours and reliability
Flexibility to cover annual leave and sick leave
Ongoing training and support will be provided as required
**Job Types**: Full-time, Part-time
Part-time hours: 15-25 per week
**Salary**: $20.33 - $26.00 per hour
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Weekend availability
Ability to commute/relocate:
- Healesville, VIC 3777: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
- Medical reception (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person