Aga Ttw

Are you interested in Growth and opportunities, wanting to learn more about Employment Services?
- We are looking for an admin support to join our team

AGA has delivered a wide range of employment and training solutions to our industry partners.

AGA is part of IntoWork Australia which has operated as a key provider of recruitment, training employment, community and business services across Australia for over 35 years. Since then IntoWork has expanded into a group of businesses that now operate nationwide. These businesses incorporate high profile companies including - AGA, CTC, Findstaff, HTN, Institute of Training & Further Education, Interact, Mas National, MRAEL, Stockdale Personnel and Work & Training. IntoWork is also the founder and principal supporter of the Inner North Community Foundation.

Understanding the needs of the communities has helped establish IntoWork Australia as a preferred choice for employers, individuals, and governments. As a not for profit group, IntoWork has made it their mission to provide increased and improved opportunities and services to communities and individuals alike.

AGA is proudly part of the IntoWork Australia Group.

Our admin support will be responsible for
- Greeting clients as they arrive on site and provide a warm, professional and polished first impression.
- Listen proactively, build rapport and adopt a communication style that puts the customer at ease.
- Guide customers through their prospective journey with the employment service and proactively attend to any ambiguity or confusion through providing information leaflets, researching complimentary services or processing referrals to other services.
- First point of contact for queries via a variety of mediums including online, phone and mail.
- Day to Day site support advised by the Team Leader.

**Skills/Competencies**
- Previous knowledge of Employment Services sector (desirable) but not essential
- Previous experience in a similar role or at a similar level
- Maintain a strong commitment to a safe workplace, with a desire to influence work practices which promote an increased level of health and wellbeing.
- Demonstrable ability to communicate with a diverse range of organizational stakeholders.
- A high level of personal organization

Have a commitment to professional development and continuous improvement systems as well as maintaining a working knowledge of all relevant legislation and regulatory standards applicable to the industry