Communications and Engagement Advisor Gippsland

3 weeks ago

Melbourne, Australia Department of Transport and Planning Full time

Location: Melbourne | Parkville

Job type: Full time

Organisation: Department of Transport and Planning

**Salary**: $91,418 - $103,725

Occupation: Communications, Marketing and Media

Reference: 1784

**About the Role**
*Fixed Term Opportunity until the 14 May 2024*

The Communication and Engagement Advisor sits within the Operations branch of Transport Communications and Experience Division. The team works to give community and stakeholders a voice in project planning and delivery, ensuring Department decisions reflect community needs, and developing communications materials that inform communities and stakeholders about the benefits of projects which impact them.

**Position Outcomes**

You’ll ensure timely project delivery, meeting set time frames and achieving project goal with commitment to meticulous data management and record-keeping supports evaluations. Finally, you’ll be inclusive, and a flexible team operation, fostering a positive work environment.
- Communications and Engagement Advisor Key Selected Criteria_
- Partnering and Co-creation - Understands the importance of partnering with the customer or community in developing successful strategies, programs or products; Supports the design process by explaining what needs to be done and ensuring people have the necessary information to engage in the process and work effectively; Understands stages of co-design.
- Critical Thinking and Problem Solving - Seeks resolution of problems through policy or process guidelines; Otherwise seeks guidance by providing information and ideas relevant towards resolution of problem. Understands concepts enabling improvements in critical thinking and problem solving.
- Interpersonal Skills - Sees things from another’s point of view and confirms understanding; Understand motivations, needs and wants of stakeholders and their impact on service delivery; Tailors communications according to audience and/or audience preference.
- Communicate with Impact - Prepares and delivers logical sequential and succinct presentations; Uses clear and concise language; Uses media appropriate to the audience and presents information to develop the understanding of the topic.
- Stakeholder Management - Takes steps to add value for the client or stakeholder; Links people with other areas as appropriate; Monitors client and stakeholder satisfaction; Constructively deals with stakeholder issues.

To provide greater insight into the role the **position description can be found here**.

**Qualifications and Experience**

**Desirable**
- Strong written and verbal skills
- Relevant tertiary qualification or IAP2 certificate
- Prior experience in engagement, communication or related field

**What we offer**
- Meaningful work making Victorian communities more accessible and liveable
- Professional growth and development opportunities across the department and the wider Victorian Public Services
- A hybrid working model focused on collaboration and teamwork
- Optimal work-life balance initiatives including flexible working arrangements
- Opportunity to work across multiple urban and suburban hubs
- We prioritise the development of a safe and inclusive culture

**Culture Value**
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

**How to Apply

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