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Customer Service Officer

1 month ago

Northgate, Australia Chandler Macleod Full time

**Location***
- Northgate, Queensland
- **Category***
- Office Support
- **Salary**
- $ AUD - $ AUD Hourly
- **Posted**
- 25-Mar-2024
- **Work type**
- Contract
- **Contact**
- Pierre Botha
- **Reference**
- BH-158765
- **About the company**:
As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.
On behalf of our client based in Northgate, we are currently seeking a fulltime Customer Service Officer for a 3-month assignment with the view to go permanent.
As the Customer Service Officer your purpose is to provide a high-quality service to customers by performing a range of administrative and customer service functions.
**About the role**:

- Answering and directing incoming phone calls
- Dealing with complaints regarding services and providing solutions
- Rebooking of missed services
- Booking scheduled services
- Dispute resolution
- Updating services with new information

**About you**:

- Experience with Office 365 suite (Word, Excel, Outlook) essential
- Previous customer service experience is essential.
- Previous experience working in a mailroom is preferred
- Excellent interpersonal, oral and written communication skills
- Ability to work autonomously, reliably and flexibly in a changing work environment.
- Knowledge of financial software programs is preferred
- Self Motivated

**Benefits**:

- Immediate start date
- Northgate Location
- 3 Month assignment with aim to go permanent
- Full time hours
- Great culture
- $33.34 / hour + Super

We require a starter for this position immediately. To be considered please APPLY NOW.

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