Medical Receptionist

**Imaging Associates**

Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.

**Receptionist, Wonthaggi Hospital & Phillip Island**

Wonthaggi Hospital services the Bass Coast and South Gippsland shire communities and offers a range of services, including Pathology, Acute Ward, Radiology, Theatre and Maternity. The Imaging Associates team is excited by the opportunity to provide radiology services to the community in this region and seek to engage a highly qualified and dedicated radiography team providing a range of high-quality imaging services.

We are looking for multiple friendly and professional Medical Imaging Receptionists to work part-time across our Bass Coast Hospital and Phillip Island location. As the Receptionist for our Radiology department, you will act as the first point of contact for all patients. We need you to provide top-notch service and care to everyone who walks through our doors: compassion and empathy are key, and you will work collaboratively with our clinical team to ensure that our radiology service offering is provided in a professional and respectful way.

Key responsibilities include:

- Welcome patients and provide them with information about their appointment
- Liaising with hospital staff to facilitate in patient imaging
- Manage calls and patient bookings
- Respond to enquiries from patients and referrers
- Manage patient invoicing and receipting

**What’s on offer?**
- Join a friendly, experienced, and supportive team driven by providing quality and excellence in patient care
- Feel supported by a structured and tailored induction program designed to set you up for success in your new role and help you to develop and expand your skills
- Enjoy being part of the wider network of Imaging Associates’ clinics and access a world of opportunities for collaboration and continuous learning

**Experience Required**

To be successful, you will need to have:

- Proven experience in a similar role, ideally in the healthcare/medical industry
- Exceptional customer service skills, both face-to-face and over the phone, and communication skills
- Confidence with technology and the ability to learn new systems
- Strong MS Office suite experience
- Experience working autonomously and part of a team
- Strong attention to detail and commitment to quality outcomes
- Available to work a rotating roster across 8am - 5.30pm (i.e. 8am - 4.30pm or 9am - 4.30pm) and the occasional Saturday 8am - 12pm

**More about the team you’ll be joining**

In 2011, a team of dedicated radiologists set out to create a new radiology practice with a difference: different as a partnership of owner operators, and different as a practice that prioritised care and compassion first.

Imaging Associates was created and has been on an incredible growth trajectory ever since. With nine private clinics and counting, we are known for delivering high quality imaging and excellence in patient care into the community.

As our business grows, we are committed to fostering the development and growth of our team to continue delivering the quality service we are known for.

**APPLY NOW**

If you are a dynamic receptionist with a passion for patient care and a commitment to making a positive impact in the community, we encourage you to **APPLY NOW