Technical Platform Manager
2 weeks ago
Job Description
You will be part of a team of Technical Platform Managers who work cross-functionally with Sales Support, Product Management, Engineering, global support teams to ensure a unified customer experience on public cloud.
**Responsibilities**:
Support a 24x7 team of Cloud Operation Specialists with a focus on customer based in APJ region, as part of a team of Cloud Platform Managers
Assist in Vendor communications & technical issue resolution with CSPs
Support improving automated delivery of day-to-day processes for example Change roll outs, cloud platform specific post-mortems / RCAs and others
Support & identification of training requirements for the operations team
Build and maintain strong cross-functional relationships/alignment with partners across the business
Build and maintain relationships with the Cloud Operations Managers Team to maintain consistent policies, processes, and metrics across cloud platforms
Support collaboration with Cloud Product Management by providing Operations’ perspective to drive improvement to the product and services with a focus on availability, reliability, scalability etc.
Participate in backlog grooming and influence Engineering’s roadmap priorities
Maintain consistency of cloud environments through efficient release management process
Point of contact for escalation Management as necessary during all phases of customer support
Drive continual improvement through strategic and thoughtful solutions with an automation first attitude
Effective verbal/written communication and presentation skills, including an ability to communicate effectively with a diverse array of stakeholders
Minimum Requirements
Experience with AWS or Azure Cloud is a must (Certification & demonstrable experience required)
Bachelor's degree in Computer Science or related field
Understanding of core system administration tools, basic networking protocols, Cloud security and compliance
5+ years’ experience running operations for cloud / SaaS platforms (preferably AWS or Azure)
Good management skills with ability to dive into details as needed
Experience with automation solutions relevant to Cloud Operations
Exposure to ITSM tools
Ability to effectively communicate across all levels of the organization
Good to have
Experience in data warehousing and high-performance computing environment is a plus
Teradata experience is a plus
-
IT Platform Manager
2 weeks ago
North Ryde, Australia Downer Group Full timeAs a **Technology Platform **Owner, you will be responsible for overseeing the development, management, support and optimization of our technology platforms. You will work closely with cross-functional teams to ensure the platform meets business needs and drives innovation. Also maintain agreed performance standards in accordance with Service Level...
-
Technical Product Manager – Platforms
5 days ago
Sydney, New South Wales, Australia Wisetech Global Limited Full timeJoin the forefront of innovation with WiseTech, a leading global technology powerhouse revolutionizing the logistics industry. Our flagship product, CargoWise, is at the heart of our mission, having introduced over 750 enhancements last year alone, thanks to our dynamic approach to product development.We're on the lookout for candidates with a strong...
-
Technical Director of Platforms
6 days ago
Sydney, New South Wales, Australia Singtel Group Full timeWe are seeking a seasoned professional to lead our platform engineering efforts, driving innovation and excellence across the organisation. As Associate Director, Platform Engineering, you will be responsible for shaping the platform engineering vision, overseeing its lifecycle from design to optimisation, and ensuring operational excellence.This is a...
-
Technical Product Manager – Platforms
4 weeks ago
Sydney, New South Wales, Australia Wisetech Global Limited Full timeJoin the forefront of innovation with WiseTech, a leading global technology powerhouse revolutionizing the logistics industry. Our flagship product, CargoWise, is at the heart of our mission, having introduced over 750 enhancements last year alone, thanks to our dynamic approach to product development. We're on the lookout for candidates with a strong...
-
Technical Product Manager – Platforms
4 weeks ago
Sydney, New South Wales, Australia Wisetech Global Limited Full timeJoin the forefront of innovation with Wise Tech, a leading global technology powerhouse revolutionizing the logistics industry.Our flagship product, Cargo Wise, is at the heart of our mission, having introduced over 750 enhancements last year alone, thanks to our dynamic approach to product development.We're on the lookout for candidates with a strong...
-
Technical Platform Specialist
7 days ago
Sydney, New South Wales, Australia Atomi Full timeAbout the RoleWe're seeking an experienced Staff Platform Engineer to join our Engineering team as a technical leader, driving architectural decisions and ensuring reliability, security, and efficiency across our systems.In this role, you'll be responsible for building systems and tools that empower engineers across Atomi, implementing infrastructure-as-code...
-
Technical Visionary for SaaS Platforms
6 days ago
Sydney, New South Wales, Australia Deputy Full timeAbout DeputyDeputy is a leading workforce management company headquartered in Sydney, San Francisco, and London. Our platform empowers businesses to manage their workforce effectively, improving productivity, compliance, and employee satisfaction.Job DescriptionAs a Principal Software Engineer, you will contribute to the development of our platform, focusing...
-
Technical Product Manager
2 weeks ago
Sydney, Australia Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
-
Platform Architect Manager
4 days ago
North Sydney Council, Australia Equifax, Inc. Full timeWe're seeking an experienced Software Engineering Tech Lead to join our team at Equifax, Inc. and lead the transition of critical systems to GCP based platforms.As a key member of our technology team, you'll be responsible for designing and developing cloud-native solutions, collaborating with cross-functional stakeholders, and mentoring junior...
-
Platform Manager
3 weeks ago
Sydney, Australia Profusion Group Full timeRecent implementation of a new investment management platform - Broad scope of the role and opportunity to take ownership of key systems - Hybrid work environment with WFH flexibility **Platform Owner** - Recent implementation of a new investment management platform - Broad scope of the role and opportunity to take ownership of key systems - Hybrid work...
-
Platform Engineering Manager
1 day ago
Sydney, New South Wales, Australia Singtel Full timeWe are looking for an experienced Platform Engineering Manager to lead and manage our high-performing platform infrastructure. This leadership role requires technical expertise, strategic oversight, and the ability to ensure that our platform infrastructure is secure, scalable, and aligned with business objectives.The Platform Engineering Manager will be...
-
Technical Lead
4 days ago
Sydney, New South Wales, Australia Wisetech Global Limited Full timeRole OverviewWe are seeking an experienced Technical Product Manager to join our Platforms Portfolio of products. This is a highly technical environment where you will cover a range of teams, drawing from your software development background and transitioning into a Product-focused position.Main ResponsibilitiesDesign and drive real-world problems into...
-
Technical Specialist
2 weeks ago
Sydney, Australia CSIRO Full time**Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. **Child safety**: CSIRO is committed to the safety and wellbeing of all children and...
-
Technical Lead
3 weeks ago
Sydney, Australia Domain Group Full timeWho are we? We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data. Changing the way people engage with property requires a team of diverse thinkers. We’re looking for a talented and experienced Technical Lead in our dynamic Platform Engineering team. The...
-
Platform Solutions Leader
6 days ago
North Sydney Council, Australia Nine Full timeNine is seeking a talented Platform Solutions Leader to join our team. As a key member of our Platform Solutions Team, you will play a critical role in building and maintaining our cloud infrastructure, ensuring it meets the evolving needs of our business.Responsibilities:Technical Oversight: Provide technical guidance and oversight to ensure that our cloud...
-
Platform Manager
3 weeks ago
Sydney, Australia Australian Payments Plus Full time**The Game Changers**: Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers. Our solutions include Australia’s domestic debit network, real-time, data rich payments...
-
Technical Product Owner Platforms
5 days ago
Sydney, New South Wales, Australia Wisetech Global Limited Full timeWiseTech is a truly global business, and our Product Managers play a key role in helping our customers realise the benefits of our flagship product, Cargowise. With more than 750 enhancements to the platform last year, it's our unrelenting and innovative product development that fuels our need to hire more of Australia's smartest minds. If you're looking for...
-
Platform Integration Manager
4 days ago
Sydney, New South Wales, Australia Deliverect Group Full timeAbout Deliverect GroupWe're a fast-growing B2B SaaS company revolutionizing the order management industry. Our mission is to empower ambitious individuals with the skills and knowledge to make a positive impact on business.The RoleThis is an exciting opportunity to join our Implementation and Consultation team at Deliverect Group—a key group of seasoned...
-
Technical Product Specialist – Platforms
3 weeks ago
Sydney, New South Wales, Australia Tideri Jobbörse Full timeAt WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. At the core of our innovation is our flagship product, Cargowise. Due to our forward-thinking development approach Cargowise saw over 750 enhancements last year alone. As we continue this growth we are on the lookout for...
-
Platform Management Expert
5 days ago
Sydney, New South Wales, Australia News Corporation Full timeWe are seeking a Platform Management Expert to join our team and oversee the management of our enterprise platforms.Responsibilities:Develop and implement platform management strategies to ensure efficient and effective system operations.Collaborate with cross-functional teams to define and document technical and business requirements.Oversee the assessment...