Team Member

4 weeks ago

Parramatta, Australia Westpac Group Full time

**How will I help?**
As the Team Member within Equipment Finance Operations you will champion the improvements in customer experience and delivery of our service promise, you will play a pivotal role in a team orientated culture including Business Partners, whilst maximising Westpac’s corporate responsibility profile. Your role will ensuring daily operational risk and compliance tasks are undertaken, as your role can impact Westpac’s credit and legal position. You will also work closely and collaborate with a range of Westpac teams, primarily in product distribution to support growth in the Equipment Finance segment through high quality and efficient service delivery.

As your skills develop, your strong problem-solving skills around analysing both processes and technical system issues will support our business to deliver upon our continuous improvement program.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To be successful in this role you will need:

- Confident in maintaining and managing relationships with key stakeholders
- Strong Problem solving and lateral thinking skills
- Strong time management skills
- Eager to learn, drive continuous improvement, and share knowledge with other team members
- Highly computer literate and able to learn quickly
- Driven (energy), good people skills, and ability to work in a team environment
- Attention to detail & management of service levels

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines._

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