Concierge Administrator

We are New South Wales largest independent real-estate agency and back-to-back Residential Agency of the Year AREA award winners. We are renowned for our innovative and modern approach. Our professional and dedicated sales and investment management teams reimagine real estate, providing a world-class client experience.

DiJones are an independent real estate network that actively empowers people to seek out, live and own their unique purpose. Through understanding and expertise we unlock more than they thought possible. For us, it’s people first.

DiJones is growing, we have an exciting opportunity for a customer-centric full-time/part-time Concierge Administrator to join the team.

**Responsibilities**:

- You'll be the first point of contact for inbound enquiries into the business and will provide exceptional customer service to clients contacting our offices
- Expect to learn and know all about our people, products and properties, you will be the go to person to answer business enquiries
- Positively contribute to our client experience
- Provide assistance to our clients ensuring all enquiries are dealt with in a timely manner and are directed to the most appropriate DiJones team member
- You'll also enter data into our customer relationship management (CRM) database.
- Ad hoc office management and administration tasks.
- Full training is provided for those new to the real estate industry

**Experience & Skills**:

- You'll be a motivated, can-do team player
- Have a Certificate of Registration/Assistant Agents Licence or be willing to obtain one, we can assist you with this
- Brilliant opportunity for an entry level role into a growing real estate network
- Outstanding communication skills
- A growth mindset
- A genuine interest in Real Estate that you'll demonstrate to our clients
- Ability to follow up and ensure the “t's” are crossed & the i's dotted
- Professional phone manner is a must
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**Our Values**:
Be authentic - Be curious - Be Brave - Be Mutual

**What we can offer you**:

- Extensive industry training
- Access to a 24/7 wellness and safety app
- Access to benefits such as paid birthday leave and discounts to a variety of businesses
- Social events
- Opportunity for involvement in Random Act of DiJones (community giving back programme)