Member Support Consultant Carindale

4 months ago

Brisbane, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Carindale club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Carindale

    4 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Retail Assistant

    5 days ago

    Brisbane, Australia Retail Prodigy Group Full time

    **Join Our Team at Nike Carindale!** Are you ready to be part of a winning team? We're on the lookout for an exceptional **Casual Retail Assistant** to join our Retail Prodigy Group family at the **Nike Store **in** Westfield Carindale.** At Retail Prodigy Group, we embody a culture defined by our core values: Care, Coach, Energy, Accountability and...

  • Optical Manager

    4 months ago

    Brisbane, Australia Frontline Recruitment Full time

    Independent leading brand - Must have optical experience - Busy Carindale location - Excellent career progression **About the Company** Coming from humble beginnings, this brand-leading optical retailer has since grown to become a household name in Queensland. They are a leading independent optical brand known for their high-quality products and excellent...

  • Sales Consultant

    5 days ago

    Brisbane, Queensland, Australia Country Road Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at Politix - Myer Carindale. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by being...

  • Nurse Practitioner

    2 weeks ago

    Brisbane, Queensland, Australia Carindale Medical Clinic Full time

    About Our ClinicCarindale Medical Clinic is a private-billing family medical centre located in a busy shopping centre and transport hub. We have been providing high-quality medical care to our patients since 1979.We are a team of dedicated healthcare professionals who are passionate about delivering individualised, patient-centred care. We are committed to...

  • Dental Assistant

    4 months ago

    Brisbane, Australia 1300 Smiles Dentists Full time

    Join Our Team at 1300SMILES Carindale - Casual Experienced Dental Assistant (3 Days/Week) Are you an experienced Dental Assistant seeking an incredible career opportunity? At 1300SMILES Carindale, we offer more than just a job - we provide a platform for growth, an amazing work culture, and a supportive management team that believes in your success. ...

  • Medical Office Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Carindale Medical Clinic Full time

    About Our ClinicCarindale Medical Clinic is a privately-owned and operated medical centre located in a busy shopping centre. We pride ourselves on providing high-quality healthcare services to our patients, and we're looking for a skilled Medical Receptionist to join our team.As a Medical Receptionist at Carindale Medical Clinic, you will be responsible for...

  • Seasonal Valet Team Member

    2 weeks ago

    Brisbane, Queensland, Australia SCENTRE GROUP LIMITED Full time

    About the RoleWe are seeking a Seasonal Valet Team Member to join our team at Westfield Carindale. As a key member of our services team, you will play a vital role in enhancing the shopping experience for our customers.Key ResponsibilitiesDeliver exceptional customer service to our customers and retailers.Greet and assist customers on arrival and departure...

  • Store Manager

    6 days ago

    Brisbane, Queensland, Australia Retailworld Resourcing PTY Ltd. Full time

    About the RoleWe are seeking an experienced and passionate Store Manager to join our Carindale boutique team. As a key member of our retail team, you will play a vital role in driving sales and motivating your team to achieve their targets and KPIs.Key ResponsibilitiesLead and manage a high-performing team to deliver exceptional customer service and drive...

  • Seasonal Valet Team Member

    2 weeks ago

    Brisbane, Queensland, Australia Scentre Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Valet Team as a Seasonal Valet Team Member at Westfield Carindale.Key ResponsibilitiesDeliver exceptional customer service to visitors and retailers, ensuring a seamless and enjoyable experience.Greet and assist customers on arrival and departure from the centre,...

  • Cluster Manager

    1 week ago

    Brisbane, Queensland, Australia Country Road Full time

    Job Title: Cluster Manager - Carindale QLDWe are seeking a highly skilled and experienced Cluster Manager to join our team at Witchery in Carindale, QLD. As a key member of our leadership team, you will be responsible for driving sales, profit, and ensuring the achievement of all key performance indicators (KPIs) set by the company.Key Responsibilities:Drive...

  • Retail Store Manager

    1 week ago

    Brisbane, Queensland, Australia Sportsgirl Full time

    {"h1": "Store Manager - Sportsgirl Carindale", "p": "As a seasoned retail leader, you\u0027ll oversee all aspects of our Carindale store, guiding your team to deliver exceptional customer experiences and drive sales results.Key responsibilities include: \u2022 Monitoring store performance and identifying opportunities to optimise sales results.\u2022...

  • Seasonal Valet Team Member

    2 weeks ago

    Brisbane, Queensland, Australia Scentre Group Full time

    Festive Seasonal Valet Team Member OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Valet Team Member at Westfield Carindale. As a key member of our services team, you will play a vital role in enhancing the shopping experience for our customers during the festive season.About the RoleAs a Seasonal...

  • Store Manager

    1 week ago

    Brisbane, Queensland, Australia Retailworld Resourcing Full time

    About the RoleWe are seeking an experienced and passionate Store Manager to join our Carindale boutique team. Reporting to the National Manager, you will play a key role in driving sales and motivating your team to achieve their targets and KPIs.About the BrandOur client is a proudly Australian-owned business with a focus on high-quality materials and...

  • Store Manager

    2 weeks ago

    Brisbane, Queensland, Australia Retailworld Resourcing Full time

    About the Company:Retailworld Resourcing is proud to partner with a growing Australian-owned brand that specializes in beautifully crafted jewelry and accessories. With a focus on high-quality materials and ongoing sustainability, this brand is an exciting opportunity for a Store Manager to join a dynamic team.About the Role:We are seeking an experienced and...

  • Store Manager

    2 weeks ago

    Brisbane, Queensland, Australia Retailworld Resourcing Full time

    About the Company:Retailworld Resourcing is proud to partner with a growing Australian-owned retail brand that specializes in beautifully crafted jewelry and accessories. With a focus on high-quality materials and ongoing sustainability, this brand is an exciting opportunity for a Store Manager to join a dynamic team.About the Role:We are seeking an...

  • Store Manager

    6 days ago

    Brisbane, Queensland, Australia Retailworld Resourcing Full time

    About the RoleWe are seeking an experienced and passionate Store Manager to join our Carindale boutique team. As a key member of our retail team, you will play a vital role in driving sales and motivating your team to achieve their targets and KPIs.Key ResponsibilitiesLead and manage a high-performing team to deliver exceptional customer service and drive...

  • Concession Manager

    1 week ago

    Brisbane, Queensland, Australia Country Road Group Full time

    {"h2": "Concession Manager - Politix", "p": "As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our concession store at Myer Carindale.Your key responsibilities will include:* Utilizing data and reports to inform business decisions and drive customer insights* Coaching and...

  • Store Manager

    3 months ago

    Brisbane, Australia Retailworld Resourcing Full time

    **About the brand**: Our client is an Australian owned and operated menswear business with a passion for outstanding quality and value for money. A brand for all generations they believe in allowing men to dress with confident style and comfort. **About the role**: Due to the expansion of this growing business we are looking for an experienced Store Manager...

  • Fashion Store Manager

    4 months ago

    South Brisbane, Australia Frontline Recruitment Full time

    Make your mark on this business in their New Store! **About the Company** This company is an iconic women's fashion retailer in Australia, making women everywhere look good and feel great, offering stylish and quality prints and colours. Seeking a **Store Manager** for their new store at **Carindale** who has experience with apparel and loves to style!...