Retail Sales Assistant
3 weeks ago
Are you passionate about luxury fashion and driven to exceed sales goals? Our client, a leader in the high-end fashion industry, is seeking an ambitious and customer-focused Sales Consultant in Sydney. You will be the face of the brand and build meaningful connections with customers seeking excellence in design and quality. This role could be an excellent fit if you are motivated by excelling in sales through engaging with fashion enthusiasts.
**About the role**
Welcome customers with warmth and professionalism aligned with the brand’s highest service standards.
Listen to customers’ requests to actively understand their needs and offer personalized advice on the brand’s products.
Provide knowledgeable recommendations to drive store sales and meet financial targets.
Manage all aspects of the sales process to exceed customer expectations and ensure a seamless shopping experience.
Address customer issues promptly.
Record each customer’s preferences and purchase history to build customer profiles.
Develop meaningful relationships with customers through trust and loyalty.
Replenish stock and maintain an aesthetically pleasing store layout that reflects the brand’s premier image.
Represent the store’s culture of service excellence and professionalism.
Organize storage areas to maximize space and accessibility. Maintain clear walkways to meet staff safety standards.
Actively participate in routine and biannual inventory counts.
Ensure protection against theft throughout the store. Alert the management in case of any suspicious circumstances.
**About you**
A university degree in business or a related field is preferred.
Retail sales experience, ideally in luxury fashion.
Entrepreneurial spirit and analytical problem-solving skills.
Ability to maintain quality, perfection, and accuracy in all tasks.
Outstanding communication skills to resolve customer issues and provide excellent service.
Exceptional time management and ability to handle multiple tasks efficiently.
Proficiency with software, e.g., Microsoft Office, SAP, and POS.
**Job Types**: Full-time, Part-time, Casual
Part-time hours: 30 per week
**Salary**: $20.33 - $33.93 per hour
**Benefits**:
- Professional development assistance
- Salary packaging
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus
- Commission
- Penalty rates
- Performance bonus
Ability to commute/relocate:
- Sydney City, NSW: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
- Working towards sales targets and KPIs (preferred)
- Point of Sale (POS) software (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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