Operations Team Leader

1 week ago

Browns Plains, Australia The Good Guys Full time

**Job no**:511125
**Work type**:Permanent Full Time
**Location**:QLD - Metro
**Categories**:Customer Service, Administration & Operations
**Advertised**:25 Jun 2024 E. Australia Standard Time
**Applications close**:23 Jul 2024 E. Australia Standard Time

**About Us**

At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.

Since 1952 we’ve been delighting customers and ‘doing good’, and today we build on that heritage while always focused on fulfilling our goal to be Australia’s strongest growing total home solutions electrical retailer.

**Benefits**
- Generous employee discounts available across JB Hi-Fi and The Good Guys
- Opportunity to grow and develop in a large retail environment
- Paid parental leave

We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid parental leave, novated leasing, and we’ll also match every dollar you donate in our Doing Good workplace giving program.

**The Role**

Reporting to the Operations Manager, the Operations Team Leader is an integral member of our customer facing team, and will coordinate and supervise the store operational functions in support of the store culture and the delivery of profitable sales growth

**Key Responsibilities**:

- Develop the knowledge and capability of the operations team using the coaching model and development framework
- Supervise effective and efficient administration process and systems, ensuring compliance to core policy and standard procedures, including:

- cash handling and banking integrity
- systems access and data integrity
- telephone management and enquiries
- payroll exceptions integrity
- marketing and promotional activity
- Support the Management team to ensure administrative activities meet compliance and legislative requirements, with emphasis on Safety, including in-store process, incident reporting and training
- Manage web orders in line with procedures, including product pick and pack and carrying out same day delivery to customers, where designated to drive
- Work collaboratively as part of a team in delivering a positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
- Contribute to The Good Guys brand and store experience to the highest standards through quality Merchandising, instore marketing and presentation
- Build and maintain effective working relationships with internal and external stakeholders

Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities.

**To Apply**
- The Good Guys recognizes the importance of diversity and appreciates that different perspectives encourage innovation and create value for our customers._

  • Team Leader

    1 week ago

    Browns Plains, Australia The Benevolent Society Full time

    **Full time role based in Browns Plains, with required travel across Brisbane hubs**: - ** Salary beginning at 100k inclusive of Super + Salary Packaging**: - **Flexible, friendly organisation - Hybrid work options available!** The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200...

  • Team Leader

    2 weeks ago

    Browns Plains, Queensland, Australia The Benevolent Society Full time

    Full time role based in Browns Plains, with required travel across Brisbane hubs: Salary beginning at 100k inclusive of Super + Salary Packaging:- **Flexible, friendly organisation Hybrid work options available**The Benevolent Society's vision is to build a just society where all Australians can live their best life.For more than 200 years we have supported...

  • Team Leader

    4 days ago

    Browns Plains, Australia The Benevolent Society Full time

    **Full time role based in Brisbane**: - ** 108k - $119k inclusive of Super + Salary Packaging**: - ** Flexible, friendly organisation** The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait...

  • Team Leader

    2 weeks ago

    Browns Plains, Queensland, Australia The Benevolent Society Full time

    Full time role based in Brisbane: 108k $119k inclusive of Super + Salary Packaging:- Flexible, friendly organisationThe Benevolent Society's vision is to build a just society where all Australians can live their best life.For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children,...

  • Casual Team Leader

    4 weeks ago

    Browns Plains, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia’s leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Browns Plains store as of the 07th June 2024. Full availability and flexibility is a requirement to be considered for this position. To be successful for this fantastic role we...

  • Casual Team Leader

    4 weeks ago

    Browns Plains, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia’s leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Browns Plains store as of the 15th January, 2024. Full availability is essential to be considered for this role. To be successful for this fantastic role we require: - Has Outstanding...

  • Casual Team Leader

    3 weeks ago

    Browns Plains, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia’s leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Browns Plains store as of the 20th of February 2023. Full availability and flexibility is a requirement to be considered for this position. To be successful for this fantastic role we...

  • Casual Team Leader

    1 week ago

    Browns Plains, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia’s leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Browns Plains store as of the 04th March, 2024. Full availability is essential to be considered for this role. To be successful for this fantastic role we require: - Has Outstanding...

  • Casual Team Leader

    2 weeks ago

    Browns Plains, Queensland, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia's leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Browns Plains store as of the 20th of February 2023.Full availability and flexibility is a requirement to be considered for this position.To be successful for this fantastic role we...

  • Store Leader

    2 weeks ago

    Browns Plains, Australia Lorna Jane Full time

    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for an experience Store Leader to lead the team...

  • Store Leader

    4 weeks ago

    Browns Plains, Australia Lorna Jane Full time

    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for an experienced Store Leader to lead the team...

  • Operations Team Member

    2 weeks ago

    Browns Plains, Australia The Good Guys Full time

    **Job no**:510170 **Work type**:Casual **Location**:QLD - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:25 Mar 2024 E. Australia Standard Time **Applications close**:22 Apr 2024 E. Australia Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...

  • Customer Solutions Assistant Team Leader

    2 weeks ago

    Browns Plains, Queensland, Australia Vodafone Full time

    Build a career in one of Australia's leading telecommunication companies Work towards realistic targets with uncapped commissions Work in a fun, dynamic and supportive teamAre you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing teamOur Customer Solutions Assistant Team Leaders...

  • Customer Solutions Assistant Team Leader

    3 weeks ago

    Browns Plains, Australia Vodafone Full time

    Build a career in one of Australia’s leading telecommunication companies - Work towards realistic targets with uncapped commissions - Work in a fun, dynamic and supportive team Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team! Our **Customer Solutions Assistant...

  • Restaurant Team Member

    4 weeks ago

    Browns Plains, Australia Mad Mex Full time

    Mad Mexis looking for outgoing and enthusiastic casualRestaurant Team Membersto be the backbone of our restaurant located in Browns Plains. **About Us** AtMad Mexwe serve Australia’sbest Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70...

  • Warehouse Team Leader

    2 weeks ago

    Emu Plains, Australia In2 Employment Services Full time

    **Job Title: Warehouse Team Leader** Join our team as a Warehouse Team Leader and take charge of the implementation and management of controlled warehousing. As a Warehouse Team Leader, your key responsibilities will include: - Leading the implementation and management of controlled warehousing systems - Maintaining safety standards within the warehouse -...

  • Front of House Team Member

    4 weeks ago

    Browns Plains, Australia Mad Mex Full time

    Mad Mexis looking for an outgoing and enthusiastic casualFront Of House Team Member to be the backbone of our restaurant located in Browns Plains. **About Us** AtMad Mexwe serve Australia’sbest Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70...

  • Team Member

    1 week ago

    Browns Plains, Australia Euro Garages AU Full time

    **Casual Employment**: - **Casual Pay Rate: $31.84 + super + discounts**: - **Location: Browns Plains West, 4118 We are currently looking for Team Members to join our frontline Fuel team at our **Browns Plains West **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** -...

  • Team Member

    3 weeks ago

    Browns Plains, Australia EG Group Full time

    **Permanent Part-time Employment**: - **Location: Browns Plains West, 4118** We are currently looking for Team Members to join our frontline Fuel team at our **Browns Plains West **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role, we require availability on...

  • Team Member

    3 weeks ago

    Browns Plains, Australia EG Group Full time

    **Casual Employment**: - **Location: Browns Plains West, 4118** We are currently looking for Team Members to join our frontline Fuel team at our **Browns Plains West **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** - Deliver brilliant customer service to keep our...