Warranty Specialist

**The Opportunity**:
As a Warranty Specialist, you'll be the central point of contact for warranty and field campaign requirements.

You'll coordinate between our branches, customers, sites, and our remanufacturing team to ensure smooth processing of warranty claims.

This role involves a significant amount of administrative work, so attention to detail and organisational skills are essential.

Your technical and components knowledge will be put to good use when engaging with customers.

**Role Located: Welshpool, WA**

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Income Protection Insurance provided through our company superannuation fund****:

- **Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**: $3,000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Background in trade or engineering is advantageous
- Proficiency in computer skills, especially Microsoft Suite (Excel) and experience with SAP or Microsoft Dynamics
- Previous experience in warranty management or customer support is highly desirable
- Excellent communication skills, with the ability to convey technical information clearly
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._