Parts Interpreter

**Competitive rate | Paid OT | Company uniform**:

- **Career Progression | On-the-job coaching | Training budget**:

- **Learn from leaders who are respectful and supportive**:

- **A family-owned business deeply committed to the well-being of its employees**:

- **Location: Rotorua, Bay of Plenty, NZ**

**The company**:
Established in 1975, we’re a family-owned supplier and distributer of the best combines, foragers and hay equipment representing global agricultural giants such as CLAAS, AMAZONE, and JCB, through 33 dealers across Australia and New Zealand.

**About the role**:
Reporting to the Parts Manager, this role will support the operations, sales, and distribution for the parts department and will oversee daily operations, from ordering and receiving stock to packing shipments, ensuring timely completion of sales and orders, and distribution.

**Responsibilities**:

- Act as the primary point of contact for product inquiries and manage customer expectations regarding part pricing and availability
- Ensure timely execution of daily parts activities, including sales, back orders, forward orders, stock transfers, and distribution
- Supports precise inventory management and maintains parts department cleanliness and organizes proper shelving for all components
- Stays informed about new products, product updates, and changes, as well as improvements and removals of existing parts
- Inputs invoices and raising of purchase orders while ensuring prompt completion of purchases, sales receipts, and credits
- Cultivate strong bonds with our valued customers

**Skills and experience**:

- Your attention to detail is excellent, you are organised and can efficiently complete tasks
- You have experience in parts and/or inventory systems
- You have a valid driver’s licence
- You’re passionate about customer service and you have a great work ethic
- You’re a good team player who can also work independently
- You are proficient in Office 365 and computer systems

**How to Apply**:
**Are you CLAAS?**

**Family is key to us** We’re a family-owned business, we employ people with families to care for, and provide resources to support families in the farming community enabling their success as they feed our world.

**In It Together**, **Front Up**, and **Keep Growing** form the backbone of what is a dynamic business, providing a challenging and stimulating environment.

You must be eligible to live and work in New Zealand to be considered for this position.