Injury Management Advisor

6 months ago

Melbourne, Australia Gallagher Full time

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:

- **Hybrid, flexible working options with a supporting team environment**:

- ** Organisation which celebrates thought leadership and innovation**:

- **Something for everyone - range of employee benefits, discounts and wellbeing programs**

**About the Role**

As an Injury Management Advisor, you will use your expertise in injury management to provide guidance to claims Case Managers within your team, to promote appropriate and effective injury management for injured workers. Our overall aim is to support our Injured Workers to achieving sustainable Return to Work outcomes, and collaborating with Treating Health Providers to implement effective treatment plans to support injured workers to remain at work.

Our current opening provides an opportunity to work specifically aligned with a large employer's claims portfolio at GB, and work in conjunction with leaders in the team to deliver a quality injury management service for our customers.

**Responsibilities**:
**Your responsibilities will include**:

- Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims
- Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
- Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
- Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
- Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
- Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers
- Ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved.

Qualifications:
**We’re interested in hearing from injury management experts who also have**:

- Tertiary qualifications within the Allied Health or the Personal Injury industry and/or Work experience within the personal injury management or Workers Compensation industry
- An understanding of injury management relating to Workers Compensation claims management
- Expertise in implementing relevant legislation as part of decision making within the insurance industry
- Attention to detail and critical thinking skills, and an aptitude for working in a fast-paced environment
- A passion for coaching and mentoring
- Excellent customer service, communication and interpersonal skills

**What we can offer you**:

- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Excellent working environment - our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
- Service recognition awards; and employee assistance program for yourself and immediate family members.
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication

**To apply**

If you think you can make a positive difference to our business we want to hear from you today

Click on

***
- To be considered for this opportunity you must have right to live and work in Australia when applying._
- Agency applicants will not be considered for this position._
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation w

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