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Civic Projects Support Officer

3 months ago

Werribee, Australia Wyndham City Council Full time

Werribee location
- Casual role
- Band 3 casual rate of $43.33 per hour, plus super

**We are Wyndham**, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Shape new possibilities. Be part of something more.

**A bit about the role**

Join our Civic Projects Unit and strive to provide high quality customer focused and professional support to Civic Projects, including photo taking and documentation checking services during the Civic ceremonies and events across Wyndham Venues.

This is a casual role that will require flexibility with events usually scheduled on Mondays, Fridays and Saturdays however can be any day of the week.

**What you will do**
- Support the supervisor to undertake customer service duties at the venue
- Ensure presentation of the venue is to the highest standards
- Attend to patrons’ needs, questions, comments and complaints in a friendly, confident and effective manner
- Provide specific help and assistance to visitors with a disability
- Assist with the set up and pack down of trestle tables, chairs, pop-up bars, foyer furniture and other miscellaneous event-specific tasks

**What you will bring**
- Demonstrated experience in delivering quality customer service in events and/or hospitality venues
- Demonstrated ability to gain co-operation and assistance from others including colleagues, clients, community groups, industry professionals and the general public
- Ability to work effectively as part of a team
- Ability to work on weekends and evenings
- Current First aid certificate (desirable)
- A continuous improvement mindset with a positive, proactive, and flexible attitude

**Be part of something more**

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities?

**What’s next?**

For a confidential discussion, please contact** Lesley Rogan, Senior Advisor Civic Projects on 0407 364 430.**

Applications will be accepted until **11:59PM on Tuesday 9 April 2024.