Housekeeping Team Leader

2 weeks ago

Brisbane, Australia AccorHotel Full time

**Company Description**
We are 'relentlessly guest obsessed' at **Novotel Brisbane South Bank.** Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

We have an exciting new opportunity for a vibrant and performance driven Housekeeping professional to join our team as a **Part Time Housekeeping Team Leader.**

Reporting to our Housekeeping Assistant Manager & Supervisor, you will run the operations with a hands-on approach, as well as inspiring the housekeeping team to create memorable and unique experiences for the customers visiting our hotel.

**What we offer?**

A few of our employee tag lines are **#itsgoodtobeus #feelwelcomed #feelvalued** and if you look on Instagram or LinkedIn - you will see this come alive
We live by our 4 key principles:

- People Crave Belonging
- People Want the Real Deal
- Every Person has a Story
- People Hate to be Wrong

We encourage you to bring the ‘real you’ each and every day, and connect with our guests and our people.
You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits.
**Job Description** in this role you will**:

- Thoroughly inspect designated rooms and public areas, guest corridors, guest lift, lobbies, service areas, cupboards, fire exits, staircases.
- Ensuring that these areas are systematically cleaned in accordance with the established procedure.
- Supporting the housekeeping team while on shift to meet and where possible exceed customer and guest expectations, enabling the Housekeeping team of the hotel to be recognized as purveying consistent, quality and value for money accommodation
- Competent in opening and closing procedures for the Housekeeping
- Assist with identifying areas where re-training, refresher training and self-checking training is required, and conduct training accordingly.
- Ensure that the control and procedures of “Lost and Found” is properly recorded and stored accordingly.
- Greeting guests’ ensuring enquiries and complaints are actioned in a caring and courteous manner and that they are reported to the Housekeeping management team.
- Inform the Housekeeping Manager and Supervisor of any instances of misconduct by staff.
- Direct all reports of any incidents, complaints, suspicious persons or safety hazards to the Housekeeping Manager or Housekeeping Supervisor
- Monitoring room cleaning times to ensure productivity is maintained
- ny other reasonable duties within the Housekeeping management team scoope as required

**Qualifications** What are we looking for?**
- Proven experience in team leading roles within a Hotel environment
- A team player able to work collaboratively with all departments
- Friendly, professional and engaging demeanour with the ability to remain calm, positive, and level-headed during peak service periods dealing with any situations that may come your way
- Accountability and proactivity
- Strong problem-solving skills with the ability to go out of your way to create memorable experiences for our guests
- Excellent communication skills with fluency in English; additional languages are a plus
- A high standard of grooming and presentation
- Flexibility regarding your work availability is essential, as we operate 7 days a week, including public holidays

**Additional Information** What is in it for you?**
- Join an award-winning team that thinks outside the box
- Fun and friendly work environment. We have an 82% employee satisfaction score
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Learn Your Way Academie.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLES

  • Housekeeping Team Leader

    4 weeks ago

    Brisbane, Australia IBIS STYLES Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia IBIS STYLES Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Housekeeping Team Leader

    5 days ago

    Brisbane, Australia IBIS STYLES Full time

    **Company Description** Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are bright, colourful, stylish and we are looking for our next...

  • Housekeeping Team Leader

    1 month ago

    Brisbane, Australia Grupo Mantra Full time

    Are you looking to live and work in Paradise? Mantra Sirocco & Zanzibar is a stunning dual resort located on the beachfront of Mooloolaba on the southern Sunshine Coast, just 90 minutes north of Brisbane. Enjoy a beach stroll on your break, finish off the day with a sunset walk down the Esplanade and spend your days off exploring the Coastal retreats and...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia Grupo Mantra Full time

    Are you looking to live and work in Paradise? Mantra Sirocco & Zanzibar is a stunning dual resort located on the beachfront of Mooloolaba on the southern Sunshine Coast, just 90 minutes north of Brisbane. Enjoy a beach stroll on your break, finish off the day with a sunset walk down the Esplanade and spend your days off exploring the Coastal retreats and...

  • Housekeeping Team Leader

    4 weeks ago

    Brisbane, Australia Grupo Mantra Full time

    Are you looking to live and work in Paradise? Mantra Sirocco & Zanzibar is a stunning dual resort located on the beachfront of Mooloolaba on the southern Sunshine Coast, just 90 minutes north of Brisbane. Enjoy a beach stroll on your break, finish off the day with a sunset walk down the Esplanade and spend your days off exploring the Coastal retreats and...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia McKenzie Full time

    Secure permanent part time role with an Industry Leader Generous salary packaging and not-for-profit tax benefits Lead a dedicated, experienced team Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.Bolton Clarke Residential...

  • Housekeeping Team Leader

    3 weeks ago

    South Brisbane, Australia Riverside Hotel Full time

    **Amazing Housekeeping Team Leader Needed!** Are you ready to lead our exceptional housekeeping team with finesse and enthusiasm? We are searching for an outstanding individual to join our team as a Housekeeping Team Leader. If you thrive in a dynamic environment, possess exceptional leadership skills, and have a passion for delivering top-notch customer...

  • Housekeeping Team Leader

    6 days ago

    South Brisbane, Australia Riverside Hotel Full time

    **Amazing Housekeeping Team Leader Needed!** Are you ready to lead our exceptional housekeeping team with finesse and enthusiasm? We are searching for an outstanding individual to join our team as a Housekeeping Team Leader. If you thrive in a dynamic environment, possess exceptional leadership skills, and have a passion for delivering top-notch customer...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia McKenzie Full time

    Secure permanent part time role with an Industry LeaderGenerous salary packaging and not-for-profit tax benefitsLead a dedicated, experienced teamBolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.Bolton Clarke Residential...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia IBIS STYLES Full time

    Company DescriptionSituated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are bright, colourful, stylish and we are looking for our next...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia McKenzie Full time

    Secure permanent part time role with an Industry LeaderGenerous salary packaging and not-for-profit tax benefitsLead a dedicated, experienced teamBolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential...

  • Housekeeping Team Leader

    1 week ago

    South Brisbane, Australia Riverside Hotel Full time

    Amazing Housekeeping Team Leader NeededAre you ready to lead our exceptional housekeeping team with finesse and enthusiasm? We are searching for an outstanding individual to join our team as a Housekeeping Team Leader. If you thrive in a dynamic environment, possess exceptional leadership skills, and have a passion for delivering top-notch customer service,...

  • Housekeeping Team Leader

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Housekeeping Team Leader

    3 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia Cirka Full time

    Housekeeping Team Leader - Brisbane:Base salary + Leading Hand AllowanceWe are a leading provider of cleaning services and are currently looking for reliable and hardworking Housekeeping Team Leader who have great communication skills to join our team at Essence Hotels, Brisbane - QLD.Requirements for this position:- Cleaning experience:- At least 6 months...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia Cirka Full time

    Housekeeping Team Leader - Brisbane (2 vacancies):$28.60 p/hWe are a leading provider of cleaning services and are currently looking for reliable and hardworking Housekeeping Team Leader who have great communication skills to join our team at Essence Hotels, Brisbane - QLD.Requirements for this position:- Cleaning experience:- At least 6 months of experience...

  • Housekeeping Team Leader

    4 weeks ago

    Brisbane, Australia Cirka Full time

    **Housekeeping Team Leader - Brisbane**: **Base salary + Leading Hand Allowance** We are a leading provider of cleaning services and are currently looking for **reliable** and **hardworking Housekeeping Team Leader** who have great communication skills to join our team at **Essence Hotels, Brisbane - QLD**. **Requirements for this position**: - **Cleaning...

  • Home Housekeepers Needed

    1 week ago

    Brisbane, Queensland, Australia Get You Housekeeping Full time

    Are you keen to help families? Looking to keep active at work, without being run off your feet? Does the joy of cleaning and tidying resonate with you?Step into the role of a Home Housekeeper and embark on a journey where your skills find value and appreciation from our amazing clients everydayWhy Us?Since 2011, Get You Housekeeping has been a proud employer...

  • Housekeeping Team Leader

    1 week ago

    Brisbane, Queensland, Australia Cirka Full time

    We are a leading provider of cleaning services and are currently looking for reliable and hardworking Housekeeping Team Leader who have great communication skills to join our team at Essence Hotels, Brisbane - QLDRequirements for this position:Cleaning experience.At least 6 months of experience managing people.Available to work from Tuesday to Thursday from...