Product Manager

6 days ago

Darlinghurst, Australia WooliesX Full time

**Product Manager, Everyday Rewards (Account) - Sydney
- Join WooliesX and help optimise our loyalty program
- Create better experiences for our customers which grow engagement and value Permanent role based in Surry Hills, with remote working flexibility

**We are WooliesX**

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.

We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

**What you’ll do**

As the Product Manager for Everyday Rewards (EDR) Account, you will use your customer, technology, and business acumen to lead a cross-disciplined squad to deliver innovative, intuitive, and secure experiences.

You will work closely with our Woolworths Group Login, Privacy and Security teams, alongside EDR channel, marketing & business stakeholders to deliver on commercial goals and customer outcomes for the business.

You will develop a Product and Feature roadmap that delivers to the overall EDR vision and strategy for both app & web, with a primary focus on:

- Ensuring EDR member login remains simple and secure.
- Streamlining onboarding for EDR members via simple channel linking.
- Enhancing capabilities to manage EDR account settings, profile information and preferences.
- Ensuring account experiences integrate seamlessly with login. Safe-guarding member privacy through marketing preferences and data protection.

**What You’ll Bring
To be successful in this role, you need to demonstrate:

- Product Management expertise, including; Product Strategy, Prioritisation, Customer Research, Interpreting Data, Go-to-Market planning, Commercial Acumen and creating Product Roadmaps.
- Adaptive skills: Leadership, Decisiveness, Connection (Stakeholder Relationships & Influence), Evangelism, Collaboration, Co-Creation (Team Partnering) and Communication skills.
- Previous Loyalty Program experience is desirable.
- Prior e-commerce domain experience is also desirable. Account management and login product experience will be considered advantageous.

**What You’ll Experience**

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team

In more detail, you'll experience:

- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
- A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
- A progressive and flexible ‘work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing.
- Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave. A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

**We are Woolworths Group**

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in an dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same

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