Operations - Business Analysis Manager - Vice

6 months ago

Sydney, Australia JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
As a Business Analysis Manager in the Fund Services team, you will be responsible for engaging and working with project stakeholders to facilitate both client facing and internal workshops to understand and define as-is and to-be end to end operational business process flows across multiple client change projects.

**Job responsibilities**
- Defining end to end business operating models, conducting gap analysis and partnering with stakeholders to deliver risk adverse business solutions
- Leading client due-diligence workshops
- Liaising with internal teams and clients to define and monitor service delivery objectives and deadlines
- Determining infrastructure recommendations based on business requirements for new and existing operations initiatives
- Ensuring all changes to products, best practice and operating models are clearly understood by all stakeholders and implemented in a controlled manner
- Delivering business readiness sign off for assigned projects prior to implementation
- Business Readiness Governance, ensuring change is completed successfully across operations
- Review of BI procedures, identifying and implementing efficiencies and improved controls allowing team to engage with the business and deliver projects utilising best practice

**Required qualifications, capabilities and skills**
- Proven business analysis skills with detailed knowledge across a financial operational environment
- Effective understanding of mutual fund accounting operations and associated assets, including experience in NAV calculations, unit pricing and financial reporting processes as opposed to Technology analysis
- A business analysis accredited qualification i.e. ISEB (or studying towards completion)
- A Project management accredited qualification is desirable i.e. PRINCE2 (or studying towards completion)
- A Process review/improvement accredited qualification is desirable i.e. Six Sigma (or studying towards completion)
- At least 10 years global financial industry experience within top tier investment management or financial services firm
- Ability to identify and analyse problems and propose effective corrective solutions to meet term business, financial and/or system requirements
- Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations
- Ability to handle multiple in-flight projects and deliver within given timeframes
- Excellent stakeholder and client relationship management skills
- Ability to travel domestically (up to 20%)

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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