Claims Advisor

6 months ago

Melbourne, Australia Marsh Full time

**Claims Advisor (Claims Operations - Specialty)**

**What can you expect?**

An exciting opportunity has become available for an experienced claims professional to join Marsh’s Claims Operations team. In this newly created position, you will be responsible for managing claims and assisting the wider Specialty Claims Team through clear and effective communication.

You will work closely with our broking teams and play a pivotal role in ensuring we deliver a high level of claims management services to clients and brokers managing Industrial Special Risks and Liability claims through consulting, advisory, advocacy and negotiation.

**What is in it for you?**
- Join the world’s leading insurance broker and risk adviser in a management role.
- Professional environment where your career path really matters and is supported in our global organisation.
- Opportunity to manage claims and make a visible impact in the Risk Management segment.
- Great team environment with energetic and supportive colleagues.

**We will count on you to**:

- Drive the settlement negotiation process and negotiate on behalf of client.
- Meets service levels set out in Client Service Agreement or Claims Unit standards.
- Responds to queries from clients and brokers.
- Prepares routine and ad hoc reports including claims trends analysis.
- Prepare quarterly and/or annual claims reviews.
- Prepares quarterly and/or annual claims reviews.
- Attends client meetings.
- Conducts training for clients as required.
- Manages basic to moderately complex claims according to the Company’s processes and client agreements, liaising with the Major Claims Unit as required.
- Liaises with clients, insurers, claimants and external providers and maintains relationships with contacts.
- Interprets policy wordings.
- Analyses claims history data.
- Arranges/conducts investigations.
- Determines claim settlements for under-deductible claims.
- Participate in peer review/ audit process.
- Participate in projects related to continuous improvement and efficiency of the Claims Team.

**We would like you to have**:

- Exhibit expertise and knowledge managing Industrial Special Risks and Liability claims across a broad range of clients.
- Tier 1 ANZIIF qualification and/or a strong background of vocational experience in claims management.
- Technical knowledge and claims analysis.
- Ability to maintain and strengthen relationships with clients and insurers and their respective agents and representatives.
- Good negotiation and persuasion skills.
- Strong written and verbal communication skills.
- Fresh graduates are encouraged to apply.

**About Marsh**:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

  • Motor Claims Advisor

    7 months ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in...

  • First Response Claims Advisor

    3 weeks ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance...

  • First Response Claims Advisor

    6 months ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance...

  • Claims Advisor

    6 months ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of...

  • Injury and Claims Advisor

    2 weeks ago

    Melbourne, Australia Metro Trains Melbourne Full time

    4 December 2024 Melbourne Full Time Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey. We strive to reflect the community we serve and support the needs of our people who are critical to our success.With Zero Harm at...

  • Motor Claims Advisor

    6 months ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • Claims and Support Advisor

    6 months ago

    Port Melbourne, Australia WS Audiology APAC Full time

    **WSAudiology** is at an exciting stage of global transformation and growth and this opportunity would see you be part of this journey. We are a global medical device business, pioneering technology to help make a difference in people’s lives who have a hearing loss. We are active in over 125 markets and employ more than 11,000 people worldwide. Our...

  • Claims Advisor

    1 month ago

    Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Work with Allianz Australia Services PTY LTDAs a Claims Advisor based in our Melbourne office, you will play a critical role in ensuring that customers receive the best possible service and outcomes.**About the Role:**We are seeking an experienced Eligibility Specialist to join our team. The successful candidate will be responsible for making initial...

  • Strategic Claims Advisor

    4 weeks ago

    Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time

    Job OverviewThis is a challenging and rewarding opportunity for an experienced Clinical Advisor to join EML’s team in Melbourne. As a Strategic Claims Advisor, you will play a key role in helping people get their lives back on track by providing expert advice on injury management and treatment strategies.About the RoleThe successful candidate will have a...

  • Claims Assessor

    3 weeks ago

    Melbourne, Victoria, Australia Kennedy Reid Full time

    Life Insurance Specialist Claims Assessor RoleWe are seeking a skilled Life Insurance Specialist Claims Assessor to join our team in Sydney, Melbourne, or Brisbane. As a key member of our claims team, you will be responsible for managing and assessing a portfolio of Retail or Group Income Protection and Total and Permanent Disability claims.About the...

  • Claims Specialist, Liability

    6 months ago

    Melbourne City Centre, Australia Victorian Managed Insurance Authority Full time

    Claims Specialist - Ongoing Position - Flexible and hybrid working arrangements - Convenient Location in Melbourne CBD About us Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance...

  • Claims Specialist, Liability

    6 months ago

    Melbourne, Australia Victorian Managed Insurance Authority Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Managed Insurance Authority **Salary**: Salary not specified Occupation: Insurance and Superannuation Reference: VG/VMIA/IS/1793897 Our Liability Claims Team is growing, and we have two unique opportunities for Claims Specialists to play a pivotal role in ensuring a positive and...

  • Clinical Advisor

    6 months ago

    Melbourne, Australia EML Group Full time

    Clinical Advisor EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for...

  • Injury Management Advisor

    6 months ago

    Melbourne, Australia Citywide Full time

    **Injury Management Advisor**: **Job no**: 494818 **Work type**: Contract **Location**: Melbourne - CBD & Inner Suburbs **Categories**: Administration & Office Support **Injury Management Advisor** Citywide are recruiting for an **Injury Management Advisor** for a 12-month fixed term contract to cover Parental Leave. You will be performing a vital role...

  • Injury Management Advisor

    6 months ago

    Melbourne, Australia Charterhouse Full time

    **Working alongside the WHS team and reporting into the National WHS Advisor**: - **You must have experience in a RTW role**: - **3-month contract | $50 per hour + super | Hybrid work arrangements** **About the company**: Our client a not-for-profit based just north of Melbourne’s CBD are looking for an injury management advisor to join their WHS team....

  • Strategic Risk Advisor

    2 months ago

    Melbourne, Victoria, Australia Public Sector People Full time

    PSP are seeking a Strategic Risk Advisor to join the Culture and Performance Directorate. This role is integral in managing the Council's risk management and insurance functions, ensuring a proactive culture of risk and safety throughout the Council.The Strategic Risk Advisor will work collaboratively across the Council to model integrity and achieve best...

  • Risk Advisor

    2 months ago

    Melbourne, Australia Hudson Australia Full time

    Our client is looking for a Risk Advisor to oversee risk management and insurance operations. This role involves implementing effective risk management systems that foster a culture of safety and risk awareness across the organization, enhancing risk management capabilities, and encouraging decision-making based on risk considerations. **In this role, you...

  • Injury Management Advisor

    6 months ago

    Melbourne, Australia Downer Group Full time

    Downer is seeking an Injury Management Advisor, based in our Collins Street Office, Melbourne. As an individual working within a high-performing national team you will support Downer's Injury Management process and assist in the day-to-day claims management. This will be achieved through collaboration and ensuring compliance for successful return to work...

  • Claims Adviser

    1 month ago

    Melbourne, Australia Marsh Pty Ltd Full time

    We are seeking a talented individual to join our Claims Advisory team at Marsh. This role will be based either in Sydney or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.Your role is to provide a high level of claims management services to clients and brokers through consulting, advisory,...

  • Clinical Advisor

    6 months ago

    Melbourne, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...