Product Manager

4 months ago

Chatswood, Australia Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**About Us**

**Sentral **, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia.

We are part of one of the largest payment & software providers in the world, **Global Payments, **headquartered in Atlanta, USA. The Global Payments AU/NZ family consists of leading service providers including **Ezidebit, eWAY, and Storman Software.**

**About the Role**

As a **Product Manager **for Sentral, you will be the voice of the customer. Reporting to the Head of Product you will be a key member of our product team, working closely with the Product Owners, Designers and Developers. You will be responsible for delivering on the product strategy through ideation, design and development of key product areas across Sentral’s product offerings. With a high degree of external customer engagement your ability to gain a deep understanding of our customer needs will be critical.

**Your other areas of focus will be**:

- To build and evangelise the product vision in conjunction with stakeholders and business objectives;
- Develop and clearly communicate the product roadmap;
- Prioritise features, initiatives and customer requests against business objectives;
- Explore, validate and document potential growth opportunities and initiatives;
- Use various techniques to validate problem definition, solution and market viability
- Coordinate the product launch planning with customer marketing, customer support, training and implementation teams;
- Use data to support decision making and continually look at ways to incrementally build data to aid in decision making.

**About You**

You will bring significant experience in Product Management, you are highly commercial with the ability to understand levers in the business and articulate how product excellence delivers customer and revenue outcomes. You thrive in a fast paced, high growth environment with the confidence to steer your team’s deliverables against key initiatives. Key to your success will be to your ability to bring others on the journey with strong communication and collaboration skills, and a demonstrated ability to inspire collaboration between the customer facing aspects of the business.

**In addition to being both quality driven and customer focused, you will possess the following skills and attributes**:

- Proven experience working as a Product Manager within an agile environment;
- Solid SaaS product knowledge from ideation through to Go to Market strategies;
- Demonstrated ability to synthesise clear requirements and product guidance with multiple stakeholders;
- Innovative thinker with a passion for problem-solving and user-centric design;
- Strong analytical skills, with a goal to be data-informed and metrics oriented;
- Strong ability to motivate and inspire people to make an impact;
- Proven cross-functional collaboration with development, marketing, support and sales teams.

**Please note that you must have**
- Full work rights in Australia
- Ability to obtain a Working with Children Check
- Ability to obtain an Australian Federal Police Check

**Working for Sentral**

In addition to a diverse and inclusive culture, some of our benefits include:

- Flexible working environment with a mix of in-office and remote working;
- Birthday leave (a day off to celebrate your birthday);
- Reward and Recognition Programs such as Shout Outs - recognising our people that go above and beyond and make a difference to our customers;
- Employee Stock Purchase Plan available to all team members ;
- A MyCoach (EAP) program to support your health and wellbeing.

**Ready to apply?**

If this role sounds like you we invite you to Apply. Please use the APPLY NOW button and submit your resume.
- We respectfully ask that no recruitment agencies contact us regarding this position. _

Global Payments Inc. is an equal opportunity employer.

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