Makesafe Administrator

5 months ago


Warners Bay, Australia Global 360 Full time

Opportunity to work for an established company, Johns Lyng Group
- Warners Bay Location (Regional)
- Career Growth Opportunities

An exciting opportunity for an experienced Administrator interested in joining our Regional NSW Makesafe team across the Insurance Building Industry.

**The Company**

Positioned as one of Australia's leading insurance builders, Johns Lyng Group has been established since 1953 and has a reputation for excellence. Highly talented business units coupled with management's transparent & honest attitude towards staff make us ready for any building emergency.

**The Role**

We are looking for an Administrative Assistant with drive and energy, motivated by putting our customers first. Our high performing team at the Warners Bay office have a genuine desire to see others succeed. In this fast-paced environment, you will be well supported and given opportunities for advancement and growth. This isn’t your run of the mill admin role, we need innovators able to think outside the box, strong communicators that can listen, be accountable and have great time management skills. This is a fantastic chance to join a stable and secure company that values its people above all else

**Key Responsibilities**
- Provide admin support to the regional team who aim to deliver an exceptional service to clients both internally and externally.
- Schedule estimator attendances across regional locations effectively in line with SLA's.
- Communicate and negotiate with trades to track the progress of jobs.
- Arrange specialist reports where required to support the estimating team.
- Liaise between insured parties and insurance companies.
- Dispute / issue resolution as required.
- Ensure all inspections, certificates & relevant documentation is signed off.
- Work closely with estimators to ensure quotations are submitted in accordance with SLA's.
- Process invoices.
- Ensure purchase orders are sent out accurately and in a timely fashion.

**About You**

Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? The following selection criteria is also important, but we are happy to teach and mentor you along the way.
- Previous administration experience highly desirable
- Strong customer service skills
- Ability to work well under pressure.
- Construction background highly regarded, however not essential.
- Excellent written and verbal communication skills, including a professional phone manner.
- Ability to develop strong relationships.
- Excellent time management and organisational skills
- Strong attention to detail
- Highly computer literate including Microsoft Excel, PowerPoint & Outlook
- Can-do & positive attitude

**We Offer**
- An immediate start
- A respected organisation with stability and security
- Support and guidance from experienced managers
- A positive and rewarding team culture.
- Future career progression where great work is recognised and rewarded.
- Up to date technology
- Discounts on technology, fashion, and leisure


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