Experience Designer, X15ventures

3 months ago

Sydney, Australia x15ventures Full time

Experience Designer, x15ventures

**This is a 12-month full-time contract role (or secondment if you are already a permanent CommBank employee).**

**Let's introduce ourselves**

We're a venture-scaler powered by CommBank. That means we build, buy, and invest in startups that could benefit the bank's 15 million customers and beyond.

Because of what we do, we're really neither corporate, nor startup - instead we're happily navigating the space between both worlds. We're close enough to benefit from the bank's strategy, scale, and stability, but separate enough that we have the autonomy to try new things.

**What it's like to work here**

We're a community of galvanisers, thinkers, and doers. People from different backgrounds who come together in a brilliant collision of careers, ideas, and expertise. We know what we're trying to achieve isn't easy, but we're up for the challenge.

We're also part of something bigger. As part of CommBank, we never lose sight of the impact we can have on people's lives, and the role that each of us plays in shaping the bank of the future.

We're guided by three values: care, courage, and commitment.

This means we're led by both head and heart. We're aware, attuned, and always act to help others. We're more than just job titles and we don't hide the human stuff, either.

We lead with grit and grace. We have a big bold vision, which so far no-one has nailed (including us). That excites, rather than deters us. And whatever happens, we always find a way. We're tenacious, resilient and we do what's right - even if it's hard.

**The role**

We are looking for a curious and versatile Experience Designer who is obsessed with delivering exceptional customer experiences. You will own the end-to-end design from research, wireframing and prototyping, to building out visual language, patterns and styles for new Proof of Concepts, leading up to investment decisions and live Pilots. You will support existing x15 Ventures and Xcellerate winners with product/feature evaluations and designs.

You will be a trusted advisor and work collaboratively to deliver innovative solutions which customers love and push the boundaries.

This is a 12-month full-time contract role (or secondment).

**Where would you fit?**

This is a critical role within the x15 Portfolio team responsible for finding and investing in opportunities, then backing our Ventures to scale with CommBank strategic partnership leverage. You will be reporting to the Executive Manager Growth, responsible for driving and overseeing initiatives that accelerate the critical growth milestones of x15 and our ventures. This includes working closely with CommBank, x15 and our ventures to create best in class user experiences for new ventures and internal projects.

**Who would excel in the role?**
- You have a passion for early-stage ventures and thrive in a fast-paced environment
- You have a passion for your craft and are detail oriented
- You have experience working with cross functional senior leaders to define product strategy and deliver exceptional design outcomes
- You have an innate curiosity and the drive to make a difference, both in how we work and create outcomes
- You are ready to hit the ground running

**Key responsibilities**:

- Design world class human centred design experiences for a variety of new proof of concepts and x15 Ventures covering digital assets and products
- Lead UX research, workshops and user testing to support prioritisation and investment decisions
- Understand customer and business problems to co-create product strategy and inform digital product design, including customer feedback and analytics
- Create high-fidelity designs, wireframes, and prototypes to test and communicate ideas to the business and developers
- Plan and manage UX and design activity within project timelines and budgets
- Support scrum team delivery through active participation in Agile rituals
- Support marketing delivery activities
- Be the custodian of great design and voice of customer for all things UX, UI, brand, and collateral at x15

**Your skills and experience**
- 4+ years of proven experience in UX/UI design, with a track record of delivering successful digital products or services
- Exceptional UX and CX vision, recognising what a great customer experiences look and feel like and how to architect them
- Expertise in crafting wireframes, prototypes, and high-fidelity designs using industry-standard design tools (e.g., Figma, Sketch)
- Proficiency in interaction design, information architecture, and usability testing methodologies
- Solid understanding of responsive design principles and accessibility standards
- Passion for staying ahead of design trends, technologies, and best practices in the fintech industry
- Team player with a positive attitude, strong collaboration skills, and effective communication
- Bachelor or Master's in design, Human-Computer Interaction, or a related field

**What could we mean for you?**

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