Compliance Consultant

6 months ago

Melbourne, Australia Civica UK Ltd Full time

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

**Requirements**:
**What does it take to become a Civican?**

Exceptional opportunity for a Compliance Consultant to join our Corporate Business Unit. This role would be primarily responsible for managing the delivery of business processes in line with the core principles of privacy, security, resilience, and quality - focusing on regulatory and contractual compliance, risk reduction, and continual process improvement.

With a strong background in the software industry in a technology focused **Compliance Consultant role** and strong stakeholder management skills, you come with an ability to investigate and analyze systems and processes to identify risks.

Knowledge of ISO standards including ISO27001, ISO22301, and ISO9001 is preferred.

**A day in the life**
- Manage compliance processes relating to data processing - including documentation (records of processing), data protection impact assessments, and security assessments for divisions in APAC.
- Advise on need for privacy and security assessments and assist with queries to support the completion of assessments to the required standard ensuring all documentation is held within the Management System.
- Ensure that incident management processes, vendor management and risk management processes are appropriately adhered to - escalating risks and concerns where appropriate.
- Support business stakeholders in responses to client tenders and security questionnaires.
- Ensure quality (ISO 9001) contractual obligations continue to be met in relation to security and data and that any changes to operating practices as agreed with customers are appropriately documented and managed.
- Participate in and assist with internal and external audits and follow-up audit actions.
- Provide guidance and training to team members on compliance best practices.
- Investigate and address compliance concerns, working to resolve issues efficiently.
- Monitor, assess, and report on regulatory and contractual compliance actions.

**Benefits**

**Why you'll love working with us.**

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
**We're all different - **and we love this about us.

**We provide an inclusive,** safe, and welcoming environment to all Civicans, new and old Focus on learning
- there are heaps of opportunities to enable you to grow and be your best.

**Giving culture - **we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

**Flexible Work - **we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
- Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

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