IT Technician Traineeship

We are seeking a full-time entry level IT Trainee, to join our team and endeavor on our Information Technology Traineeship.

Techist/DNS is a top rated IT Service Provider for NSW Public Schools and small business IT solutions. We are offering an exciting opportunity for any aspiring Desktop/Network Support/Programming - Field Services Technician.

The Company: Techist provides the highest standard in IT Support Services to government schools and small business.

Most schools use teachers to manage their technology. Techist's vision is to get teachers back to teaching, allowing them to be the best educators they can be. This will ultimately result in students receiving the best education possible. We pride ourselves on bring big business infrastructure and ideas to the smaller business owner to help streamline their approach and effectively manage the IT without the big business price tag.

The Position:

- Desktop Support - Field Services support role
- This role will involve daily travel
- You MUST have a driver's license and full-time access to a reliable car
- You will provide onsite, face to face technical support with a client base made up of Principals, Teachers and Business leaders
- You'll be experiencing different environments, different people, and different challenges, week to week.
- As an IT trainee, your tasks will include (but not be limited to):

- Maintaining equipment such as computers, laptops, printers, Etc
- Ability to address and resolve arising issues in a timely manner
- Liaising with vendors/suppliers to report faults and organise repairs and replacements
- Engaging with third party vendors to resolve technical problems
- Keeping track of equipment/asset management
- Performing hardware and software upgrades
- Creating and maintaining logs of ongoing and completed tasks
- Running company related errands such as:

- Pickups
- Drop-offs
- Deliveries

Skills And Experience Required:

- A genuine passion for technology
- Punctuality
- Sound troubleshooting skills
- A genuine "can-do" attitude
- Excellent communication skills both written and verbal
- Strong attention to detail
- Ability to operate with mínimal supervision
- Ability to work well both autonomously and in a team environment
- Can prioritise and meet deadlines
- Organised, structured and disciplined approach in managing daily workload
- Understanding networks (wired/wireless), routers, switches etc
- Comfortable with Microsoft Operating Systems
- Comfortable with Microsoft Office Suites
- Ability to think logically and laterally in order to work through problems to determine the cause and resolution

Essential Requirements:

- You MUST have a current driver's license and full-time access to a reliable car
- Only applicants with Australian Citizenship or Permanent Resident will be considered for this position
- Please note we are only seeking applicants with fluent English communication and strong client relation skills
- It is essential that you are a clear communicator with an excellent customer service approach
- Some experience in IT will be highly regarded but not mandatory
- Experience with IT customer Service will be highly regarded but not mandatory
- A "Working With Children Check" screening will need to be conducted. There is an $80.00 fee, but this is only required for the successful applicant.
- Include a cover letter with your resume

Pay: From $750.00 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Richmond, NSW: Reliably commute or planning to relocate before starting work (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: On the road