Team Leader

1 week ago


Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Courts Tribunals and Service Delivery- Location: Parramatta, NSW, AU, 2150- Req ID: 65044**Located in Parramatta with access to hybrid work arrangements.**

**Ongoing full-time opportunity (35 hours per week)**

**Salary ranging from $106,025 to $117,363pa. Plus employer contribution to superannuation (11%) and annual leave loading (17.5%)**

**Your role**

The Team Leader works collaboratively across Victims Services to ensure the effective delivery of the Victims Support Scheme and drives continuous improvement of our policies, procedures and practices.

**What you’ll do**

As the team leader you will lead, develop and coach the team to deliver high level client service and support for victims of crime, ensuring timely services that exceed client expectations and meet quality assurance and performance targets.

Foster a high level of employee engagement, and commitment to professional development and performance targets.

You will also need to be aware of and comply with all relevant legislations and regulatory frameworks that Victims Services works within and support the team in acquiring this working knowledge too.

**What we’re looking for**

Business hours for Victims Services are between 9:00am and 5:00pm. The Team Leader Client Service and Management must be available to work between these times.

Experience leading, developing and supporting a multi-disciplinary team in an environment that exposes staff to information that is sensitive and often confronting.

Ability to work in a trauma informed way in the provision of services and support to victims of crime.

Download the **Role Description**

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements and key capabilities of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close** **25th February 2024 at 11.59 AEDT

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit **Your recruitment journey on the DCJ website**.


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