Principal - Risk Management

3 weeks ago


Melbourne, Australia Marsh Full time

**Principal - Risk Management**

**What can you expect?**

An exciting opportunity has become available for a Principal to join Marsh Melbourne, working within our prestigious Risk Management Practice. You will be responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts. This includes managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of Marsh products and services the client accesses. You will also work closely with the Managing Principal to support their portfolio, and mentor a group of professional individual contributors on your accounts, providing them with guidance to achieve results and support client.

This role requires a focus on developing strong client relationships and providing superior client service, including regular client contact with your own portfolio, risk and insurance program renewals and working closely with your team. You will work closely with the Managing Principal and you will also collaborate with other areas in Marsh.

**What is in it for you?**
- Exposure and involvement with high profile risk management accounts
- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organisation
- Great team environment with energetic and supportive colleagues
- Genuine work life balance

**We will count on you to**:

- Manage the development, implementation and achievement of risk management and insurance programs which accurately address client needs
- Foster and maintain effective long term relationships with key client decision makers through regular meetings and liaison
- Retain and expand a book of business, catering to a select quantity of high-yield accounts to deliver to personal and team sales goals, and oversee/mentor junior broking professionals supporting on those accounts
- Maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients
- Possess an understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments
- Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation
- Develop research methodologies for account development work to gather detailed information on who the essential decision makers are, strategic business challenges and priorities for personal and team use when looking to expand the book of business
- Maintain a thorough understanding of service team capabilities and make account delegation decisions addressing account ownership issues, cross functional collaboration and assisting members with at-risk accounts
- Develop and maintain meaningful working relationships with insurers, clients and a broad range of Marsh colleagues across Australia through regular contact and liaison
- Support the Managing Principal with financial reporting and budgets for your team.
- Participate in industry events and conferences and client functions to build up a strong professional network, maintain proximity to the relevant market and represent Marsh

**We would like you to have**:

- ** Client Service** - excellent delivery of technical, strategic and consulting support to internal and external clients
- ** Change** - awareness of environmental, financial, regulatory and social factors affecting company and clients’ operations and business and knowledge of internal company technological and product capabilities
- ** Commercial Acumen - **an in-depth understanding of factors impacting on the delivery of services by the Company
- ** Planning and Organization -** development and implementation of courses of action for self and others to ensure that work is completed efficiently and on time
- ** Drive & Self-Motivation** - an ability to work independently and support your team to achieve organizational objectives
- ** Communication Skills** - exceptional communication skills, to facilitate professional engagement with all internal and external stakeholders.

**What makes you stand out?**
- 10 plus years’ experience within Insurance broking
- A sound understanding of business and organisational risk management
- Prior experience managing a portfolio of complex accounts
- Thorough understanding of all aspects of insurance and strategic client engagement
- Exceptional communication, influencing, and negotiation skills
- Tier 1 FSRA Compliance is essential and a tertiary qualification will be highly regarded but not essential

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all


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