Family Support Worker

4 weeks ago

Melton, Australia Melton City Council Full time

**Full Time Fixed Term Position - Until 31 March 2025**

**Band 5 - Salary Range $76,355 to $87,925 per annum + 11% Super + RDO**

**Salary offered will depend on level of skills and experience.**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

The Family Support Worker reports to the Family Services Team Leader and sits within the broader Community Care and Active Living business unit.

This role supports the delivery of Council’s Integrated Family Services program, providing outreach support to children, young people and their families with a focus on enhancing parenting capacity and skills, parent-child relationships, child development, and social connectedness.

Working within the Best Interest Case Practise Model, you will develop and maintain effective working relationships with a diverse range of stakeholders including schools, local community agencies and organisations in the delivery of family supports.

**Key Responsibilities**
- Support the needs of children, young people, and their family within the Best Interest Case Practise Model, including comprehensive assessments of presenting risks and needs, holistic case management, information and advocacy.
- Actively engage families in the development and implementation of action plans and regular reviews to ensure identified goals and outcomes are achieved, including making of appropriate service referrals.
- Utilise a strengths-based approach, provide case management support to meet the needs of children, young people and their family, including parenting skills enhancement, modelling appropriate strategies, and routine setting.
- Participate in service development activities and projects, including Continuous Quality Improvement requirements.
- Maintain effective client records via an electronic client management system and complete individual Key Performance Indicators and reporting requirements.

**About you**

**_ To be successful in this role you will have the following:_**
- Tertiary qualifications such as social work, welfare work or other relevant human services degree with some relevant experience or a lesser formal qualification with substantial relevant experience working in the family and parenting support sector.
- Experience working within the family and parenting support sector through a client case management model.
- Current valid Victorian Driver’s Licence.
- Must hold or be able to obtain an Employee Working with Children Check.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- 19 Day Month
- 4 weeks and 2 days annual leave **(As of 1st of July 2024 will increase to 5 weeks)**:

- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:

- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact **Lorna Tornquist**, Family Services Team Leader on **9747 7183**.

To view the Position Description, click here.

Applications **must** include a Resume and address the Key Selection Criteria outlining your suitability to the role.

We encourage you to use the STAR approach when writing your responses to the selection criteria.
- Situation (Task) - provide a brief outline of the situation or task?_
- Action - what did you do in response to the situation or task?_
- Result - what was the result of your action?_

To address the Key Selection Criteria you will need to write short statem

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