Planner

2 weeks ago

Sydney, Australia WesTrac Full time

**At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.**

**PLANNER - Casula**

**About the role**

Reporting directly to the Branch Manager, in this Planner - Field Service role, you will use proactive methods of data collection, analysis and tracking to schedule and plan workload in line with resources and agreed time lines.

This is a critical position for maintaining effective communication with internal and external stakeholders regarding job requirements, parts requirements, job and technician status, and seeking feedback and providing follow-up post completion of job.

You will support the Branch Manager and relevant Supervisors through scheduling and demand planning reports to ensure peaks and troughs can be managed effectively. This role will facilitate better velocity and reduced cost, while having a positive impact on customer satisfaction.

**Key Responsibilities**
- Maximise the efficiency of the branch by scheduling all available manpower and available build bays
- Effective Work in Progress (WIP) management through turning WIP both in parts and service
- Customer communication and visibility to job completion through transparent scheduling
- Ensure parts availability for planned repairs
- Liaise with workshop supervisors on backorders for planned jobs and discuss reschedules
- Drive continuous improvement to assist in the effective and efficient operation of the business

**Skills & Experience**
- Relevant Trade qualifications in a Mechanical background with proven experience working with mobile equipment environment in a planning role
- Demonstrate knowledge in working and understanding Equipment Maintenance and planning concepts
- Excellent communication both written and verbal
- Practical experience in mobile equipment maintenance planning and scheduling
- Sound computer skills and experience using Microsoft office products
- Proven ability to relate well and build productive working relationships with people at all levels
- Excellent organisation, planning and time management skills
- Demonstrate effective problem solving skills

**_Desirable:_**
- Caterpillar Experience will be highly regarded
- Supervisory experience and managing a teams

**Why Join WesTrac?**

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

- Competitive remuneration
- Refer a friend program - work alongside your mates and receive $1000 for each successful referral, $3000 for trades
- Annual Remuneration and performance review
- Discounted CAT Hand Tools
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers
- Salary Packaging + Novated leases
- Ability to purchase additional annual leave

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact Kirstie on _0436 845 373_

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._

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