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Flagship Store Manager

4 months ago

Armadale, Australia The Memo Full time

**About us**:
The Memo is the feel-good parenting destination to help make big decisions, easy. The Memo Flagship Store on High St, Armadale is a destination that offers quality curation of the best baby brands on the planet. Our vibrant in store team are passionate about connecting, educating, and inspiring our community. We have everything a new parent needs to feel good, prepared and supported when raising a child.

**About the role**:
As the Store Manager, you will be an ambassador the Brand, bringing to life our DNA. We are looking for a Bold and Bright leader with a passion for customer and team Connection, a desire to Disrupt and a Give a Damn attitude.

Reporting to the Memo’s COO; you will play key role in developing the Flagship stores quarterly strategy and contribute your knowledge to the Memos Store Expansion project. You and the Assistant Store Manager will be responsible for executing on the strategy within the day to day operation of the store.

Success looks like; leading, coaching and inspiring your team to deliver measurable results in a high-growth environment. It’s your job to:
1. Create incredible customer experiences in a busy and fast-growing environment.

2. Bring to life the Memo’s feel-good factor by leading our services, events and experiences in store. 2. Create incredible customer experiences in a busy and fast-growing environment and be invigorated by interactions with your customers.

3. Collaborative work cross functionally with our Merchandise and Planning, Logistics, Creative, Visual Merchandising and Loss Prevention Teams.

**About You**:
The successful Store Manager will be an ambassador for the memo brand, embodying the memo company values and maintaining a positive brand image. You authentically demonstrate the ultimate standard of an exceptional customer experience and will work collaboratively with our Visual Merchandising and team to deliver incredible retail service. From there we are looking for people who have;
- Extensive Retail leadership experience (minimum 3 years)
- High school certificate (required)
- Fluent verbal and written English (required)
- Computer literate - Word, Outlook, Excel (required)
- Passionate advocate for doing Parenting differently.

Additional Requirements
- Able to work a rotating weekend leadership roster.

**What The Memo offers**:
We offer a purpose-driven and feel-good environment with a supportive ‘anything is possible’ culture. Other great benefits include uncapped product discounts, a competitive incentive structure, personalised development and a focus on community, health, and wellbeing.

**What’s next?**

If we have described you in this advertisement and the opportunity sounds like the perfect opportunity, we would love to hear from you.

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Paid volunteer leave
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Supplemental pay types:

- Commission
- Performance bonus

**Experience**:

- Retail Leadership: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 01/05/2024