Aftercare Consultant

Fantastic career opportunity with an exciting innovative group
- Employee rewards and recognition program
- Vibrant team environment & supportive management

**Join the CarPlace Revolution**

**Are you ready to be part of something groundbreaking?**

We’re not your average car buying experience - we’re here to revolutionise the industry and redefine the customer experience. **CarPlace Brisbane** is a digital car retailer on a mission to transform the way people buy cars, and we need energetic and dynamic individuals to join our team.

**Why join CarPlace?**

Gone are the days of distrust and worry associated with used cars. We're racing towards a future where buying a car is seamless and built on trust. At **CarPlace Brisbane**, you're not just a customer; you're the heart of our purpose - to make car buying simple, enjoyable, and stress-free. How? By prioritising you, our future employees & our customers, and exceeding yours and their expectations with empathy and transparency. But most importantly, we're all about spreading joy - infecting everyone we connect with.

**Why join our team?**
- An exciting, fast-paced, and rewarding career move, where you'll be part of a team that's passionate about providing exceptional customer service.
- Extensive In-house training and development to help you reach your full potential.
- Unlock opportunities to climb the ladder and shape your future with us.
- An amazing company culture with a dynamic management team. A fantastic career opportunity with a group that is disrupting the way customers buy cars to create a simple and anxiety free experience
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**About the Role**:
As an Aftercare Consultant, your primary purpose will be to gain business from new and existing clients while ensuring complete customer satisfaction. You will focus on selling aftermarket products and value-adding services, maintaining, and communicating an up-to-date knowledge of these products to customers.

**To be successful in the role you will need**:

- Knowledge and understanding of relevant manufacturer’s products and vehicles
- Ability to build and maintain customer relationships and support
- Negotiation skills to overcome issues, negotiate prices and complete purchase contracts
- Strong communication skills for both customer and team interactions
- Drive to improve and learn new skills and information

**About You**:

- A passion to deliver joyful experiences to customers
- Effective communication
- Empathy and patience
- Honesty and integrity
- Strong problem solving
- Collaborative approach
- Find joy in helping others
- A drive to learn and grow
- Full drivers license

**Please note**: CarPlace is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.