Customer Technical Support

4 weeks ago


Murray Bridge, Australia BespokeHR Full time

Join CW Products as our Customer Technical Support troubleshooter Elevate customer satisfaction with your expert service skills.
- Tech savvy with a basic understanding of wiring
- Career advancement and development
- Service technician background

**About the Client**:
CW Products is one of Australia’s leading manufacturers and wholesale suppliers of high-quality roller shutter products, along with supplying some of the world’s best automation products and motorisation control system solutions for awnings and blinds.

With state-of-the-art manufacturing facilities and processes coupled with over 30 years manufacturing experience, they pride themselves on supplying the Australian market with the highest quality and widest range of roller shutter products.

Today, CW Products has distribution branches around Australia, with its head office and manufacturing plant and warehouse in Murray Bridge, South Australia.

**About the Position**:
Join our CW Products team as a Customer Technical Support Specialist In this role, you'll be the go-to person for our clients with any troubleshooting or system faults. If you're passionate about customer service and thrive in a dynamic environment, we want you on our team

**Key Responsibilities**:

- Assisting trade customers with technical support and guidance around the installation and commissioning of our range of roller shutter products and motorisation and control systems
- Troubleshooting and fault finding
- Helping customers with product selection based on their needs
- Oversize shutter/out of spec liaison with customers
- Modifying bill of materials where appropriate for non-standard product customisation
- Customer liaison and processing of return authorisations and sales returns
- A level of specialty shutter order entry and quality checks
- Preparing and providing quotations to customers

**‘What you look like’ and need to demonstrate to be successful’.**
- Technical nous and hands on experience with installing home improvement related products
- Amazing customer service skills
- Tech savvy with basic understanding of wiring
- Service technician background
- General problem solving skills
- Good communicator with excellent phone manner, and ability to relate to customers and communicate in ‘layman’s terms’
- Continuous improvement mindset
- Good computer and written skills
- Dependable nature with strong follow through

**What’s on offer?**
- Be part of a successful, high growth business with an exciting future.
- Opportunity to contribute to business improvements and initiatives.
- Great culture, with a stable and success focused team.
- Career advancement and development.
- Rewarding salary package.

**Sound like you?


  • Technical Support

    2 weeks ago


    Murray Bridge, Australia BespokeHR Full time

    Join CW Products as our Technical Support troubleshooter! Elevate customer satisfaction with your expert service skills. - Tech savvy with a basic understanding of wiring - Career advancement and development - Service technician background **About the Client**: CW Products is one of Australia’s leading manufacturers and wholesale suppliers of high-quality...

  • Support Worker

    4 weeks ago


    Murray Bridge, Australia Genuine Support Services Australia Full time

    Murray Bridge, SA & surroundsCasual **About Us**: Genuine Support Services Australia embraces the unique qualities of every individual, helping to build their skills and independence. We seek to create strong connections within the community and assist people living with a disability to grow, unlock their potential and achieve their goals. We take pride in...


  • Murray Bridge, Australia Mtesa Full time

    If you're passionate about creating extraordinary events and want to work in a dynamic and exciting industry, consider a Certificate IV in Live Production and Technical Services Traineeship. During your traineeship, you will be given mentoring while you complete on-the-job training. We'll provide you with ongoing support to help you achieve your career...

  • Technical Officer

    1 week ago


    Murray Bridge, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 878035 **Location**: 5253 - MURRAY BRIDGE **Job status**: Ongoing **Eligibility**: Open to Everyone **Central Adelaide Local Health Network** **Statewide - SA Pathology** - **Salary: TGO1 - $48,067 - $68,997 p.a. + Superannuation & Salary Sacrifice Benefits**: - **Salary: TGO2 - $74,128 - $78,700 p.a. + Superannuation &...

  • Technical Officer

    3 weeks ago


    Murray Bridge, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 815331 **Location**: 5253 - MURRAY BRIDGE **Job status**: Long Term Contract **Eligibility**: Open to Everyone - **Statewide Clinical Support Services - SA Pathology - Murray Bridge**: - **Salary: $47,356 - $67,977 (p.a.) + Superannuation & Salary Sacrifice Benefits**: - **Temporary, Full Time Position** The following...


  • Murray Bridge, Australia SA Government -DEPARTMENT OF PRIMARY INDUSTRIES AND REGIONS Full time

    **Department of Primary Industries and Regions** **Job reference**: 631978 **Location**: 5253 - MURRAY BRIDGE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **The Opportunity** We have an opportunity for a Regional Customer Services Officer to be part of our Major Programs and Regions Division within the Department of Primary...


  • Murray Bridge, Australia James Shields & Company Full time

    About the role: Deliver high quality customer service providing assistance, information and customer support services to facilitate the effective operation of the team. Your key responsibilities include: Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via...


  • Murray Bridge, Australia BankSA Full time

    Join a supportive team in our Murray Bridge Branch - Flexi part time role, 20 hrs per week - Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so they make the...


  • Murray Bridge, Australia BankSA Full time

    **Join a supportive team in our Murray Bridge branch**: - **Permanent Part Time position (33.5 hours per week)**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for...


  • Murray Bridge, Australia Westpac Banking Corporation Full time

    Customer Service Advisor - **Join a supportive team in our Murray Bridge branch**: - **Permanent Part time role - 33.5 hours per week** **across 5 days**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their...


  • Murray Bridge, Australia BankSA Full time

    **Join a supportive team in our Murray Bridge branch**: - **Permanent Part time role - 33.5 hours per week **across 5 days**: - **Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s...


  • Murray Bridge, South Australia Motion Full time

    Job DescriptionAt Motion, we are passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a critical role in achieving this goal by providing top-notch service to our clients.Your key responsibilities will include:Ensuring a safe and inclusive team environmentProviding attractive team member pricing...


  • Murray Bridge, Australia Emmetts Full time

    **Introduction**: Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 11 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key...


  • Murray Bridge, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Murray Bridge, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Murray Bridge, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Murray Bridge, Australia SA Government -SA HOUSING TRUST Full time

    **SA Housing Trust** **Job reference**: 615688 **Location**: 5253 - MURRAY BRIDGE **Job status**: Ongoing **Eligibility**: Open to Everyone Providing customer service to SA Housing Trust customers, providing clerical and administrative support services within the region and modelling the behaviours aligned with the service values of SA Housing...


  • Murray Bridge, Australia SA Government -SOUTH AUSTRALIAN HOUSING TRUST Full time

    **South Australian Housing Trust** **Job reference**: 636323 **Location**: 5253 - MURRAY BRIDGE **Job status**: Short Term Contract **Eligibility**: Open to Everyone Providing customer service to SA Housing Trust customers, providing clerical and administrative support services within the region and modelling the behaviours aligned with the service values...


  • Murray Bridge, Australia TR3 Recruitment Full time

    Based in Regional South Australia - this is a perfect opportunity for an admin or customer service superstar, looking for a new opportunity. - Build and develop strong relationships with new and existing clients - Manage transactions and banking conversations with clients - Identify banking and lending needs and provide expert financial advice YOU | Bring...


  • Murray Bridge, Australia DFP Recruitment Services Full time

    **Job description**: Our client is currently seeking an enthusiastic and professional Front of House Officer to join the team within a Federal Government Agency based in Murray Bridge. As the Front of House Officer, you will assist customers in a face-to-face environment by answering enquiries, booking appointments, making assessments on eligibility for...