Medical Receptionist

We are an established**,** well equipped Practice situated in Coomera. We have five doctors, two registered nurses and a full-time practice manager. You will be joining a friendly team of receptionists led by a senior receptionist.
- Friendly
- Efficient
- Enthusiastic
- Mature
- Computer literate
- Competent
- Willing and able to learn new skills
- Team Player

We maintain a friendly workplace culture where everybody is treated as a valuable member of the whole team.

**Main tasks**:

- Open and Close clinic as per set procedure.
- To greet patients and other callers at the Practice in a courteous and efficient manner. To answer the telephone promptly and courteously.
- To make appointments for patients following set procedures.
- To issue patients invoices/receipts and privately bill or bulk bill as required.
- To enter and update patient registrations and patient notes in computer.
- To deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.
- Attend to account queries relating to patients, Medicare, Workcover and Third Party Billings
- To perform all administrative duties required at the Reception Desk
- To exercise confidentiality in regard to patient care and all aspects of the practice.
- To work collaboratively with other team members in ensuring that both patients and doctors requirements are attended to promptly and pleasantly.
- To ensure that the Reception Desk runs smoothly and efficiently at all times
- Communicate clearly with staff members and Doctors using the Practice internal messaging system.

**Skills and Competencies**

**Customer Service - **committed to providing exceptional customer service

**Communication - **the ability to communicate clearly and concisely with patients, doctors and other staff.

**Attention to Detail** - accuracy and attention to detail are essential

**Teamwork - **Willingness to assist and support others as required

**Time Management/Organisation** - Accomplish objectives effectively within times frames advised and to be able to multi-task competently and still complete all tasks required.

**Job Types**: Part-time, Casual, Permanent

**Job Types**: Part-time, Permanent, Casual
Part-time hours: 16-20 per week

**Salary**: $50,000.00 - $68,000.00 per year

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift

COVID-19 considerations:
All patients must continue to wear masks in the Clinic. Patients with Covid or respiratory symtoms must utilise a telephone or televideo consult as F2F consults are not permitted.