Scheduling-administration

2 weeks ago

Northern Beaches, Australia Right at Home Full time

**Description**:
Right at Home is one of the leading providers of quality in-home care in Australia. Our mission is to improve the quality of life for those we serve ensuring the Right Care, Right at Home. We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, adults and children living with a disability including NDIS participants. Our services help clients to remain safe and independent in their own home. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility.

An exciting position of Scheduling/Rostering Officer has become available for a motivated and passionate individual wanting to further their career.

**About the Role**

In the capacity of Rostering Coordinator, you will be a responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner.

The role will include:

- Answering phone calls and assisting with client and stakeholder enquiries
- Scheduling of support staff and ensuring all client services are filled in a timely manner
- Using a software program to enter service details/Service booking on VisualCare
- Develop rosters to achieve efficiency and maximise the use of resources
- Utilise workforce to cover shift shortfalls
- Provide advice and support to internal customers, supervisors and employees throughout the workforce planning and utilisation process, ensuring accurate information is provided to stakeholders
- Ensure compliance with all relevant legislation, standards, and regulations
- We serve people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability, so empathy is a must
- We liaise with brokers, other referral sources, staff members, carers, clients and their families
- Providing assistance with a high volume of inbound and outbound calls
- Complete rostering tasks within designated timeframe
- Ensure all client’s contact is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.

**Qualifications**:
**Requirements**:

- Demonstrated experience in a similar high-volume staff rostering and scheduling role
- Demonstrated knowledge and understanding of rostering and scheduling processes
- Relevant tertiary office management qualification -Desirable
- Understanding of this industry relations, awards, agreements and how they impact on rosters is a plus
- CERT III in home and community care, aged care or disability care is a plus
- Experience using VisualCare or similar rostering and scheduling software is highly regarded.
- Exceptional communication skills, both written and verbal
- Demonstrated integrity, professionalism, and high level of resilience
- Strong planning and organisation skills with good attention to detail with data entry
- Moderate competency in Microsoft Office skills.

**Preferred Skills**:

- Ability to provide exceptional support to our carers when they need assistance with anything related to our external clients - Empathy is essential
- A passion for respectfully empowering and caring for people.
- Able to work as part of a team.
- Willingness to participate in further training and education opportunities.
- Problem solving, negotiation and conflict resolution skills
- Establishes and maintains effective communication and harmonious working relationships.
- Systems orientated.
- Detail-oriented.
- Updates knowledge and skills by pursuing continuing professional development.

**Why Join Us?**
- Rewards and Recognition Programmes (Bonuses and Awards)
- Ongoing training and Professional Development
- Flexible working conditions to fit in with your routine and offer a healthy work-life balance
- Rewarding role in providing care to those who need it
- Exceptional working environment
- Inclusive, passionate and supportive team. Happiness thrives on diversity and so do we.
- Monthly events with snacks and drinks (Coming soon)
- Employee Assistance Program (EAP)

  • Scheduler - Aged Care & Disability Support

    1 month ago

    Northern Beaches, Australia Right at Home Full time

    **Description**: Right at Home Sydney Northern Beaches provides a wide range of tailored care services to assist people living independently at their home. We are an internationally recognized in home care provider known and respected within the community for providing our clients with a high level of service, with our mission being to improve the qualify of...

  • Marketing and Administration Coordinator

    4 weeks ago

    Northern Beaches, Australia JBC Northern Beaches Full time

    **About the role**: This position is full time 38hrs Monday - Friday 9am - 5pm, Office based at Frenchs Forest The Marketing & Administration Coordinator position is a unique opportunity to work across the Just Better Care Business. The position provides comprehensive, high quality and detailed marketing and administrative support to the Just Better Care...

  • Administrator

    4 weeks ago

    Northern Beaches, Australia Hudson Australia Full time

    Looking for an Administration professional to join a well-known Security company in Macquarie Park location. **Details on role**: - Ideally immediately available to start - Location: Macquarie Park - 6 month contract role with strong possibility to go permanent - Full time office; if successful for permanent then WFH flexibility - $35+super per...

  • Finance Administrator

    1 month ago

    Northern Beaches, Australia Robert Half Full time

    Unique opportunity for an individual seeking a diverse role where they can utilize both their Finance and Administration skills! - **Permanent Full Time, Work from Home, Northern Sydney region**: - ** $65,000 - $70,000 + superannuation**: - ** Diverse role - Administration & Finance Based** *** **The Company** **The Role** - Identifying and correcting...

  • Property Administrator

    4 weeks ago

    Northern Beaches, Australia Precise Property Full time

    Northern Beaches Industry experience NOT required! We’re a fun-loving Property Services business with a large number of properties, buildings (and personalities) under management. We are growing fast and waiting for the right people to join our team, not just anyone. Culture fit and great banter is critical to the success of the individuals and the...

  • Payroll Administrator

    4 weeks ago

    Northern Beaches, Australia Charterhouse Full time

    **Front end payroll administration (check & review)**: - **Lower North Shore, Northern Beaches & WFH options**: - **Permanent full time opportunity | Global client** My client is a Global Services provider, they are looking for an enthusiastic payroll professional to join their established team on a permanent full time basis. You will be responsible for...

  • Finance and Administration Assistant

    4 weeks ago

    Northern Beaches, Australia Hudson Australia Full time

    **Great opportunity to join a fun and inclusive internationally recognised tech company where every day is different.** **Key Details** - 100% office based role - Carparking spaces provided - Attractive hourly rate of $35/hr + super - Smart casual attire - Location: Lane Cove, NSW - Part Time: 20 hours over 4 days per week **Key Responsibilities** -...

  • Operations Admin Coordinator

    1 month ago

    Northern Beaches, Australia Hudson Australia Full time

    We are Flexhive - your go to agency! We pride ourselves on working with organisations that are highly reputable and go that extra mile to ensure their staff are valued and appreciated. We are passionate about helping you realise your career potential in a role that will bring out the very best in you. **About the Role**: - NORTHERN SYDNEY SUBURBS OFFICE...

  • Practice Manager

    1 month ago

    Northern Beaches, Australia Silver Search Full time

    **Pivotal Leadership Role**: - **Competitive Remuneration**: - **Full time** Our client, is a well-established privately owned, fully accredited GP medical practice led by a team of highly respected Medical Practitioners. They provide a comprehensive range of services to their patients An opportunity has become available for an experienced and driven...

  • Practice Manager

    1 month ago

    Northern Beaches, Australia Silver Search Full time

    **Pivotal Leadership Role**: - **Career Progression**: - **Onsite Parking**: - **Flexible work arrangements** Our client, is a well-established fully accredited GP medical practice led by a team of highly respected Medical Practitioners. They provide a comprehensive range of services to their patients An opportunity has become available for an...

  • Senior Systems Administrator/Lead

    4 weeks ago

    Northern Beaches Council, Australia West Recruitment Full time

    - Competitive salary package- Work-Life balance with flexible working arrangements- Company with ia history of technical innovationAbout the CompanyWest Recruitment has the pleasure of partnering with a renowned name in satellite communications that is driving for reliable communication across the country with a goal in connecting rural and regional...

  • Assistant Manager

    4 weeks ago

    Northern Beaches, Australia Spice Talent Full time

    Base salary of $63K+11% super - Bonus opportunities - Full accredited training **Are you bursting with creative ideas to style and revitalise spaces?** **Are you seeking a stable company with a long-standing reputation?** With over 100 stores nationwide and continuously expanding our showroom team, we excel in providing guidance, whether it's in-store, at...

  • Sales Administration Assistant

    1 month ago

    Northern Beaches, Australia mme group Full time

    Northern Beaches - New role, create your own recipe! - Dynamic Growing company **It’s all aboutthe Company!** Are you a people-person with a taste for success? Joining this dynamic organisaton who have been taking their kitchen to lunch boxes since 2002! They don't just stop at crafting extraordinary meals. They are like food ninjas, stealthily...

  • Supply Chain Administrator

    4 weeks ago

    Northern Beaches, Australia 4C Recruitment Full time

    Immediate start - International healthcare company - Close to public transport - north shore - Immediate temp work - ongoing for the next few weeks - Close to public transport - In between roles? Monday to Friday onsite **Responsibilities**: - Processing and preparing e-commerce orders - Packing and labelling of orders - Preparing daily sales reports using...

  • Receptionist/customer Service Officer

    4 weeks ago

    Northern Beaches, Australia Hudson Australia Full time

    **Location: Thornleigh - 3 Hillmont Avenue - Sydney - New South Wales** **Salary: $33-35/hr + super** **Start date**:15/06/203** **Contract type: Full time/Temporary** **Duration: 2-3 days (Leave cover)** About the role: - You will play the vital role of being the first point of contact for anyone visiting the facility or making general telephone...

  • Pathology Collector

    6 days ago

    Northern Beaches, Australia Laverty Pathology Full time

    Pathology Collector **Job reference**: #5958**Brand**:Laverty Pathology**Location**:Sydney Metro North Region**Work type**: Part Time (Permanent) 50.00 hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required**About** **us** - Laverty Pathology is part of Healius’ Pathology division, one of Australia’s leading...

  • Payroll and HR Officer

    4 weeks ago

    Northern Beaches, Australia Rimfire Resources Full time

    Niche highly successful people business - Positive and supporting work culture. - Part time North Sydney based. **The Company** Rimfire Resources is regarded as Australia’s leading People, Information and Business Improvement business in the agribusiness industry. Whilst recruitment has been our primary business focus, we have some unique and innovative...

  • Receptionist

    1 month ago

    Northern Beaches, Australia sharonbennie Full time

    **$60,000 + Super Negotiable**: - **North Sydney - on bus & train line**: - **Combined Reception & Customer Service role**: - **Top opportunity to get into PropTech / FinTech**: - **Exciting career-growth opportunities** *** **The Client**: Founded 2019 in Australia by Real Estate professionals for Real Estate professionals, our client is in scale-up...

  • Piano Teacher

    1 month ago

    Northern Beaches, Australia MusicLinks Full time

    Looking for an enthusiastic and inspiring piano teacher to join the MusicLinks team. Lessons held in our Narrabeen Studio. Potentially 2 afternoons of lessons per week. Fantastic pay and working conditions for the right person. Must have a positive friendly attitude, and enjoy teaching young children and teenagers. **Job Types**: Subcontract,...

  • Career Consultant

    4 weeks ago

    Northern Beaches, Australia Adecco Full time

    Great company culture - Attractive salary package - Car allowance or company car included Are you passionate about helping others achieve their employment goals? Do you have excellent customer service, sales and administration skills? Are you seeking a challenging and rewarding role in a professional and community-driven environment? If yes, then we want to...