Client Services Officer
4 months ago
**Client Services Officer**
Are you looking for a position that provides the opportunity to further your existing skills and experience with a cohesive small team?
- Full Time
- Mudgeeraba location
- $55,000 to $65,000 + Superannuation
Our client’s organisation is experiencing consistent growth and require a competent, friendly customer focused administrator to hit the ground running.
You will possess excellent communication and organisational skills, as well as the ability to work effectively within a team environment and independently.
You will be providing a range of administrative and customer support services to assist all parties & external stakeholders.
The role will involve proactive liaison with apprentices or trainees, students, their employers, industry organisations, apprentice support networks, etc. it would be helpful (yet not essential - as there will be training & mentoring for the right new employee), to have knowledge of either of these areas - training or educational organisations, apprenticeship or traineeship programs, RTO’s, AASNs, etc.
**About You**:
- Microsoft Office (Proficient use), CRM & Database use
- Strong administrative skills and excellent work ethic
- Autonomously manage tasks & accurately enter data into relevant software
- Proactive and positive approach with apprentices, employers, trainers, and all external stakeholders
**Key responsibilities**:
- Handle enquiries by providing efficient and professional customer service
- Ensure company policies and procedures are followed
- Coordinating & setting up incoming new client documentation
- Organising any ancillary or missing paperwork
- Key liaison during client’s progression, issuing relevant documentation or certificates
- Associated administration duties where required
**Interviews**
Please forward your up-to-date Resume asap. 1st round interviews will be hosted via ZOOM, followed by face-to-face interviews for 2nd interviews.
**Need more information?**
Dedicated Staffing Solutions proudly source highly skilled employees for quality employers.
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