Ict Manager

7 months ago

Melbourne, Australia RTG Pty Ltd Full time

Here is an exciting opportunity for YOU to consider if you wish to be a part of a truly dedicated Team, where we work together with our customers to make a difference in the field of education, as one community_

We’re seeking an
**ICT Manager (Onsite)** to provide strategic and operational technology leadership that enhances teaching and learning within one of RTG's customers, a dynamic K-12 private school. This is a core leadership role within the school leading a team of RTG onsite staff as well as other remote RTG resources. You will be responsible for planning, including developing a well-thought-out roadmap, operational and project management, customer service, and people coaching and development.

**Why join us?**
- We are agile and nimble and provide our people with challenging work whilst providing work-life balance.
- We are a value-driven organisation and our latest value is ‘constantly developing’ as our culture encourages being curious, open, and reflective and learning and helping others to learn.
- We embrace diversity and individual talents, strengths, and differences. We listen and give importance to everyone’s views.
- We care for the well-being of our employees offering EAP assistance, Birthday Leave, novated leasing, salary sacrifice, employee discounts on health and fitness products, electronic items, movie tickets, and many more.

**Key Responsibilities**:

- Work alongside the College’s senior management team to ensure that the technology environment best supports the learning and teaching objectives and goals of the College.
- Develop an annual technology roadmap and operating budget and monitor the implementation of the roadmap.
- Drive and manage projects and ensure successful delivery including ongoing support and training.
- Lead your team to deliver consistently superior customer service that is continuously improved.
- Implement and manage operational procedures for the management of all technology.
- Lead the team to meet the SLAs and XLAs to outperform user expectations.
- Together with Security Consultant at RTG drive improvement and focus on cyber security.
- Lead, coach, and develop your team and be an active participant in RTG training and best practice sharing.

**About YOU**

We would like to hear from people with exceptional stakeholder engagement skills and the desire to exceed customer expectations. You will bring with you:

- Experience and knowledge of end-to-end IT support functions including service desk ticketing and escalations
- Experience managing the provision of ICT support services
- Broad background and knowledge of end-to-end ICT support functions including Mail (Outlook/Exchange), Teams, Share point, systems administration, enterprise security, back-ups, LAN/WAN migrations, web, VOIP (Voice over IP), etc
- Understanding of cloud-based delivery platforms and services such as MS Intune, Microsoft Office 365, Azure, and Google for Education
- Problem management skills and the ability to ensure technical problems are managed effectively
- Experience with project management or Microsoft/Mac implementations
- Experience working for a managed services provider is preferred but not essential

**About Reflex Technology Group**

RTG is an Australian-owned national Consulting and Services business that commenced in 1985. Our cohesive team provides consulting services, solutions, and day-to-day support mainly in 'care' industries such as education, the aged, health care, and not-for-profit.

We believe in what our customers want to achieve and how we can partner with them to Make a Difference in reaching those outcomes. Our high customer net promoter scores are a testament to our team's expertise and attitude.

Our people are driven by the fact that we can make a difference/ an impact on something meaningful - technology is the enabler, not the outcome. Our focus is on people and what they want to achieve and then how we can collaboratively develop a plan forward.

BECOME PART OF OUR DYNAMIC TEAM AND HELP US DRIVE STRATEGIES, SOLUTIONS, AND SUPPORT THAT ENSURE OUR CUSTOMERS HAVE THE ULTIMATE TECHNOLOGY EXPERIENCE

Please Note

  • Ict Analyst Programmer

    2 weeks ago

    Melbourne, Australia Concert ICT Full time

    **Location**: Melbourne **Work Type**:Permanent (Full-time) (38 hours per week) **Salary Package**: 100K to 125K Inc. Super (Depending on experience) **About us**: Concert Group (Concert ICT Pty Ltd, Concert Resources Pty Ltd) is an Australian-based and owned Information Communications & Technology Service Provider with a wealth of industry experience...

  • Ict Account Manager

    4 days ago

    Melbourne, Australia Shield Solutions Pty Ltd Full time

    **ICT Account Manager** Shield Solutions Pty Ltd Melbourne based - Australia wide customer base Full time **ICT Account Manager** Shield Solutions Pty Ltd is establishing a new division in the sourcing and remarketing of ICT equipment. There is strong demand for end of use ICT equipment in Australia and New Zealand for redeployment both to local and...

  • Ict Portfolio Manager

    7 months ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract au$1100 - au$1300 per day + includes superOur client is a community focused Federal Government Agency. They have an exciting opportunity available for a Portfolio Manager to join their team. The client is seeking an experienced and dynamic ICT Portfolio Manager to lead the strategic management of ICT projects and initiatives...

  • Ict Manager

    2 days ago

    Melbourne City Centre, Australia HAYS Full time

    IT Operations | Network | Security | Backup | Azure **Your new company** Australian Federal Government client based in Melbourne’s CBD. **Your new role** The position sits in the ICT and Business Solutions team, whose focus is to protect the confidentiality, integrity, and availability of information, assets, and systems. Other team objectives include...

  • Ict Sourcing Manager

    1 week ago

    Melbourne, Australia Spring Professional Full time

    Melbourne based - flexible working in place - Greenfield model - make your mark! - Highly collaborative team culture A new senior ICT category manager role has been created by a leading Professional Services in response to increased procurement activity across its technology and digital spend. Based in Melbourne, the role will have the following...

  • Ict Administrator

    2 weeks ago

    Melbourne, Australia ATLAS RECRUITMENT Full time

    Melbourne CBD location - Hourly/Day rate contract, 9 months - Immediate start available **ATLAS Recruitment **are currently looking for an experienced ICT Administrator for a large national infrastructure company. We are looking for an ICT administrative to join the wider ICT team based in Melbourne. Reporting to the Platform, Communications and...

  • Ict Manager

    1 week ago

    Melbourne, Australia RTG Pty Ltd Full time

    Our teams are passionate about technology, motivated and customer-focused - One of our strategic pillars is to expand our people's career growth - Lead a close knit team We’re looking for an **ICT Manager** to provide strategic and operational leadership that enhances teaching and learning within one of RTG's customers, a dynamic K-12 private school. This...

  • Recruitment Manager

    2 weeks ago

    Melbourne, Australia PERSOLKELLY Full time

    This is a great role for an experienced ICT Recruiter who has the drive and passion to mentor and lead a team of great recruiters as well as managing their own desk. It's an exciting time to be in the Recruitment Industry in Australia, and even better at PERSOLKELLY. We have a strong team culture, we're fresh thinking and take an innovative approach to...

  • Ict Asset Management Coordinator

    3 months ago

    West Melbourne, Australia Australian Red Cross Lifeblood Full time

    Coordinate the lifecycle of Lifeblood ICT hardware and software assets from procurement to maintenance and disposal 12-month fixed term-parental leave contract with WFH flexibility Melbourne location preferred but can be flexible for the right person Discover life-giving possibilities Lifeblood is more than just a job or a career, it’s an opportunity to be...

  • Ict Security Manager

    7 months ago

    Melbourne, Australia Acquire BPO Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Position Summary: With the assistance of a small team, the ICT Security Manager will lead Acquire’s Information...

  • El1 Ict Change and Release Manager

    7 months ago

    Melbourne, Australia Comcare Full time

    **Overview of the Team and role** The Technology and Information Management Team maintain Comcare’s Information, Communication and Technology (ICT) infrastructure and provide strategic leadership, governance, solutions and advice for the effective management of information. The ICT Change and Release Manager is accountable, under broad direction, for...

  • Ict Domain Delivery Manager

    11 hours ago

    Melbourne, Australia Victoria Police Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victoria Police **Salary**: $129,379 - $173,138 Occupation: IT and Telecommunications Reference: VG/E20039607 **About the role**: Are you ready to shape the future of Victoria Police? Do you want to be part of a transformation journey? Victoria Police have an exciting opportunity for three...

  • Ict Software Asset Management Team Leader

    2 days ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** AU$950 - AU$1000 per day **Job Type** Full Time **Ref** BBBH96452_1673409255 **Contact** Shelley Harrison **Posted** about 4 hours ago Due to growth, our federal government client is seeking an **ICT Software Asset Management Team Leader** for a 24 month contract (12+12) ongoing potential to...

  • Ict Analyst

    2 days ago

    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    An exciting opportunity exists for a talented individual to join the Operations and Business Technology Branch, as ICT Analyst at the Department of Government Services. Reporting to the Manager, Infrastructure and Service Delivery, the ICT Analyst works to resolve all incident and service requests raised by staff across the department. The responsibilities...

  • Ict Domain Delivery Manager

    11 hours ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: Are you ready to shape the future of Victoria Police? Do you want to be part of a transformation journey? Victoria Police have an exciting opportunity for three professional ICT Delivery Managers to manage and maintain the pipeline of activity related to maintaining or introducing new products and services that support an organisation of...

  • Ict Analyst

    2 days ago

    Melbourne, Australia Department of Government Services Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Government Services **Salary**: $73,842 - $89,661 Occupation: Analyst Reference: VG/VG/1715978 An exciting opportunity exists for a talented individual to join the Operations and Business Technology Branch, as ICT Analyst at the Department of Government Services. Reporting to...

  • Ict Release Manager

    4 months ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    VPS6 ICT Release Manager role available - Fixed term until 30 June 2025 - Full time opportunity - VPS Grade 6: $134,593 - $180,115 plus superannuation The Department of Justice and Community Safety (the department) is seeking a ICT Release Manager to provide a critical role within Corporate Services and Infrastructure. About the Business Unit About the...

  • Ict Change Management Lead

    4 months ago

    Melbourne, Australia Tech Talent Partners Full time

    Partner with initiative owners to shape change management and training approaches and develop tailored plans, ensuring a portfolio approach. - Assess change impacts and manage and deliver appropriate change management activities and interventions that will ensure all change participants are ready. - Partner with business leads to develop and implement...

  • Ict - Project Officer

    7 months ago

    Melbourne, Australia Micale Recruitment Pty Ltd Full time

    Cloud Technologies/Cyber Security - Strong member-based advocacy organisation - High - profile and influential media presence - State of the art ! Our client is among the most influential and high-profile employee organisations in the State of Victoria. It represents the industrial, legal and welfare interests of its members. An opportunity is available for...

  • Ict Service Design Lead

    7 months ago

    Melbourne, Australia Davidson Group Services Full time

    **About the Company** Davidson Technology are partnering with one of Melbourne's leading Higher Education Institute, in order to assist in the assignment of a ICT Service Design Lead. As one of the state's largest providers of apprenticeship and traineeship training, they have strong relationships with many businesses and cater for students seeking...