Dispatch Team Leader

1 month ago

Murarrie, Australia MSD Full time

**Dispatch Team Leader**
- ** Looking for a different challenge as a **Dispatch Team Leader whereby you can utilise your leadership skills?
- ** Permanent Full-time **position with **competitive renumeration **and** benefits**:

- ** Location**: AUS - Queensland - Murarrie
- Work with a **dedicated and welcoming team**:

- Join a growing, yet already **successful market**:

- ** Upskill and growth in an area you’re passionate about**, whilst being fully supported and encouraged
- Join a trusted Global leading** Animal Health **organisation

**X2 Dispatch Team Leader** **opportunities available**

**Option 1**: Day Shift

6:00am to 2:00pm (Monday to Friday)

**Option 2**: Afternoon Shift

2:00pm to 9:00pm (Monday to Friday)

**Opportunity**

Perform the Dispatch Team Leader requirements to support our company’s Animal Health intelligence/Allflex operations in our Brisbane, Australia manufacturing site, reporting directly to the Supply Chain Manager.

Operational dispatch Team Leader role with a direct report of small team.

Appropriate organization and timely dispatch of outbound goods is key to ensure we maintain customer expectations of manufacturing goods for operations, in a safe, efficient, and high-quality manner.

**What You Will Do**

**Responsibilities include, however not limited to**:

- Ensures that Safety culture is embedded in the day-to-day work as a priority.
- Supervise and co-ordinate the work of others within and beyond their department.
- Support Supply Chain Manager with any subsequent duties/ requirements.
- Daily monitoring of order movements to ensure efficient and effective dispatch.
- Efficient dispatch of export shipments and management of associated paperwork.
- Timely approvals of freight invoices.
- Assist all subsequent departments with customer enquiries, status, and freight quotes & schedules.
- Ordering of freight consumables.
- Maintain System controls to aid team, ie. Backordering of Stock, Undespatching etc.
- Assign and monitor work/output of team in line with daily KPI targets and Customer demands.
- Identify logistics procedural gaps and assist in the development and implementation to mitigate business risks.
- Review staff performance providing regular feedback for growth development and using HR platforms to perform formal performance reviews.
- Identify talent potential, skill shortages and training pathways for direct reports to maintain stable production operations.
- Assisting Supply Chain Manager with operational and capital expense budget processes where required.
- Assisting on recruitment activities to maintain necessary team headcount.
- Manage team roster and leave requests. Verify and approve daily timesheets for permanent and contingent workers.
- Perform remuneration reviews, calibrations, and other end of year processes for their team using HR platforms and processes.
- Understand and promote production Key Performance Indicators (KPI) such as Dispatch levels, yield, reduction of waste and other primary goals within the production team.
- Ensure all work is performed in accordance with the Quality and Environmental Health & Safety procedures and policies. Be proactive in site safety by promptly informing through EH&S Officers and representatives of any hazards, risks, or incidents.
- Plan operator to stations rostering and rotations according to operator training level to follow production schedule provided.
- Complete all production reports and other documentation ensuring good communication and record keeping practices.
- Actively participates in identifying and solving complex operational problems.
- Developing and maintaining inspection reports.
- Support the production on problem solving analysis.
- Ensuring goods and products comply with company standards.
- Audit periodically the process according to the Production Basics.
- If correspond, ensuring test equipment is calibrated and working correctly.
- Reporting quality anomalies and identify containment actions to support Tier meetings.
- Identifying possible areas for improvement in quality, processes, and systems.
- Ensures that the dispatch system is compliant with the policy guidelines and properly updated.

**What You Must have**
- Previous Supervisory or Team Leader experience essential
- Expertise in Continuous Improvement techniques and implementation
- Advanced organisational and logistics skills required
- Computer skills. High level of Microsoft Word and Microsoft Excel skillset required
- SAP system knowledge an advantage
- Multiskilled abilities
- Pragmatic, organised and methodical with a customer focus
- Advanced verbal and written communication skills
- Demonstrated ability to problem solve
- Proactive critical thinking
- Strong attention to detail, time management skills and tidy in nature
- Be physically able to manual handle
- Ability to demonstrate emotional intelligence, empathy, resilience, and change agility
- Team oriented: Ability to collaborate with cross functional

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