Womensline Shift Leader

3 weeks ago

Brisbane, Australia DVConnect Full time

Lead and empower a team of person-centered practitioners who are dedicated to delivering proactive evidence-based crisis support to women and children experiencing domestic, family and sexual violence across Queensland_

**_ DVConnect is hiring_**_ We are seeking experienced Shift Leaders to join our Womensline team._
- **It is a genuine requirement that this position is filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991**_
- About us:_
- DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear._
- We are looking for individuals with proven leadership experience, particularly in crisis response or victim support program, whose practice values embody our organisational values: Integrity, Compassion, Accountability, Respect, and Empowerment._

Your role:
As an experienced Shift Leader, your key responsibility is to provide effective leadership oversight during the afternoon/evening and weekend space. You are expected to deliver proactive team support and guidance to ensure day-to-day operation consistency. With the support from the Team Leaders and Service Delivery Manager, you are to contribute and foster a positive and collaborative team environment through the vision and values of DVConnect.

Being a 24/7 crisis response service, you will ensure that client documentation, records, reporting and data collection is actioned timely and accurately by you and the staff on shift. It is expected that you take appropriate actions to maintain client safety based on intake and risk assessments. At times, you will be required to answer inbound Mensline calls when needed.

**_ What's in it for you?_**
- Above SCHADS Award remuneration.
- Salary package up to $15,990 per financial year.
- Regular staff wellness activities.
- Professional career opportunities.
- Family friendly and inclusive team environment.

**What you will need for your new role (selection criteria);**
- Proven experience in at least one (1) of the following areas: Domestic, family and intimate Partner Violence, sexual violence and abuse, child protection and/or residential support, specialist trauma counselling or mental health sector.
- Completed tertiary qualification(s) in Social and Behavioural Sciences or other appropriate field(s).
- Well-developed knowledge and analysis of the effects, causes and dynamics of domestic and family violence.
- Knowledge of Queensland Domestic Violence Legislations, particularly the Domestic and Family Violence Protection Act 2012.
- Highly developed telephone counselling and risk assessment skills, preferably in domestic violence and/or crisis work.
- Capacity to work and support staff in a complex and often demanding work environment, whilst remaining calm.
- Exceptional and effective interpersonal, communication, and engagement/consultation skills.
- Commitment to social justice, DVConnect values and its’ role in delivering services to people impacted by violence and abuse.
- Positive Notice Blue Card and National Police Check or ability and willingness to obtain.
- Right to work in Australia.
- **Shift availability across the afternoon, evening and overnight space and the ability to work from the Central Brisbane Office.**

**APPLY NOW

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