St Kilda Festival Accreditation
4 months ago
Synopsis:
St Kilda Festival Accreditation & Safety Manager
- **Salary Range Band 6 $95,799 - $104,420 plus 11.5% Super**:
- **Full time, 4-month temporary position**:
- **Located at St Kilda Town Hall with flexible working arrangements possible.**
**About the Organisation**
The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.
**About the Role**
Do you want to play a role in supporting the delivery of major events, such as the St Kilda Festival?
We are seeking to recruit a leader with public event experience, combined with excellent customer service and project management skills to coordinate accreditation, access and safety outcomes for the St Kilda Festival. Vital to success in this position will be your ability to communicate effectively across a broad team and manage your time and work priorities in a busy environment.
**Duties**:
- Liaise with all Festival participants, stakeholders and suppliers regarding their accreditation and access/parking needs
- Liaise with local residents and traders regarding their accreditation and access/parking needs
- Ensure accreditation is issued to all parties requiring access, including Festival staff
- Operate as the main point of contact for all event participants, residents and local businesses with regard to accessing the Festival precinct or road closure area, including enquiries, complaints and problem solving
- Manage and coordinate accreditation checks and access control in conjunction with Festival security suppliers
- Other duties as mutually agreed
**Skills and Experience**
- Demonstrated professional experience in event access, accreditation and ticketing
- Understanding of the underlying principles of customer service, and ability to operate with a high volume of enquiries
- Ability to meet short deadlines and maintain high level of work standards.
- Strong communication skills to be able to liaise with stakeholders and the public at all levels.
**Culture**
People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.
**Benefits**
- We offer a workplace that accommodates your working style and needs.
- Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
- Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well-regarded Employee Assistance Program (EAP).
**Security Requirements and Professional Obligations**
Prior to a formal letter of offer, preferred applicants will be asked to provide:
- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Complete a National Police Check completed via City of Port Phillip’s Provider.
- Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).
**How to Apply**
All applicants must provide a Resume and Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.
Applications close **11.59pm Sunday 22 September 2024.
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