Manager Casework

3 weeks ago

Campbelltown, Australia NSW Department of Communities and Justice Full time

Division: Northern CPPYJ- Location: Campbelltown, NSW, AU, 2560 Liverpool, NSW, AU, 2170 Mt Druitt, NSW, AU, 2770 Penrith, NSW, AU, 2750 St Marys, NSW, AU, 2760 Blacktown, NSW, AU, 2148 Bankstown, NSW, AU, 2200 Parramatta, NSW, AU, 2150 Fairfield, NSW, AU, 2165 Faulconbridge, NSW, AU, 2776- Req ID: 64506**Manager Casework**

**Location: South Western Sydney & Western Sydney Nepean Blue Mountains Districts**

**Grade 9 - $120,859 - $124,258 p.a. + superannuation**

**Flexible work practices including work from home, flexible working hours, 35-hour week and flex leave**

**Talent Pool Creation**

South Western Sydney District has offices located at Campbelltown, Liverpool, Fairfield & Bankstown

Western Sydney Nepean Blue Mountains District has offices located at Parramatta, Blacktown, Mt Druitt, St Marys, Penrith, Windsor, Faulconbridge & Lithgow

**Your role**

Our Community Service Centres (CSC) are looking for committed, compassionate, courageous and resilient leaders with a passion to empower people to improve the lives of children and families in NSW. The Manager Casework role is all-embracing and it requires you to have a mix of knowledge, skills and values that will enable you to empower, mentor and provide strategic direction to a team of Caseworkers and Casework Support Workers.

**What you’ll do**

As a Manager of our CSC, you will monitor and establish daily priorities and resource allocations for Caseworkers. You will nurture high quality work encouraging a culture of best practise methods amongst staff to improve the life experiences of vulnerable children, young people, and families at risk.

Your day-to-day duties may include:

- Practising effective group supervision, leadership and individual casework coaching and feedback.
- Client record compliance through effective review and feedback mechanisms; preparation and review input to legal documentation, briefings and correspondence ensuring responses are accurate.
- Initiating court proceedings as the official applicant and providing support and guidance to caseworkers in matters such as appeal proceedings in District and Supreme Courts in a timely manner.
- Ongoing professional development and collaboration across the agency and with community partners.
- Contributing to operational and policy issues and change management strategies which support the agency goals and objectives.
- Consulting with management on a suitable course of action in matters that are sensitive, high-risk or business-critical.

**What we’re looking for**
- Tertiary qualifications in Social Work, Psychology, Social Science, Welfare or a related discipline.
- Experience leading and managing teams in complex and challenging situations.
- A demonstrated understanding of trauma informed care and the impact poverty, trauma and violence has on children and their families.
- Current driver’s licence as occasional travel will be required.
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

**Download the role description**

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Knowledge from research and legislation is essential to help Manager Casework make difficult and complex decisions about the safety and development of children and families. Please describe a time where it was critical for you to refer to research and legislation in order to make a decision. What process did you go through and what was the result?
- As a Manager Casework you will lead and manage a team of caseworkers who provide services to vulnerable children, young people and their families. Please describe how you have/would set performance expectations for a team and lead them to achieve these expectations.

**Applications close** - 11:59pm, Sunday 18 February 2024

**Got a question?**

For more information about the role or what it’s like to work for DCJ, please contact:
Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and

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