Home Support Officer

Grovedale, VIC, Australia, 3216

Permanent

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Home Support Officer -full time permanent role at Grovedale.

Make a difference at one of Australia’s leading health care providers

Generous salary packaging benefits, ongoing professional development and supportive team environment

we are looking for an Home Support Officer /administrator to join our team based in Grovedale

About the role

We are looking for an enthusiastic administrator to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service in a busy health care setting. Our Home Support Officer Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service.

Key Responsibilities

Maintain a strong focus on customer service excellence and represent the Calvary Brand with each internal/external customer transaction.

Support and promote the Home and organisation in a positive and professional manner at all times.

Deliver a high level of customer service to all key stakeholders.

Presenting a caring and customer focussed experience to any visitors to the Home through being the first point of contact with the Home.

What you bring

Ensure that the administrative activities of the Home are clear and timely in order to support the smooth delivery of consumer care.

Facilitate communication with residents and/or their representatives, and other key stakeholders in relation to office administration requirements.

Reception duties including answering phones, meet and greeting visitors/contractors and booking and confirming appointments.

An effective listener with the ability to communicate at all levels both orally and in writing with excellent presentation skills.

Excellent communication skills both written and verbal

Excellent customer service skills and the ability to build and maintain relationships with stakeholders

Demonstrated ability to work both within a team environment and autonomously

A desire to join a team committed to the care of others in a mission based organisation

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

Why work for Calvary?

**Please note the following**:
Only applicants with a valid right to work in Australia will be considered.

Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role including TB screening.