Rostering Coordinator

1 week ago


Tweed Heads, Australia Australian Unity Full time

As an **Allocations Coordinator**, within our Home Health program, you will be responsible for the provision of effective scheduling of our Care Workers who provide in-home services with our customers.

You will enjoy “solving puzzles” and coming up with solutions but also be able to deliver exceptional customer service to both our clients and care workers. You will also be a team player and enjoy building collaborative and effective working relationships to achieve our goals.

This position is to support our Far North Coast team with the position based in our **Tweed Heads** branch and **is for a period of 12 months on a fixed term contract.**

**Key accountabilities**:

- Create an effective Care Worker roster to meet our customer service requirements.
- Plan, forecast and manage workforce planning requirements: this will include roster changes, leave and absence planning and new employee onboarding.
- Ensure all administrative duties are completed and timely data entry for rostering and payroll.
- Ensure delivery of professional customer phone support to both our customers and care workers.
- Maintain accurate and up to date client and employee records.

**Does this sound like you?**
- Experience rostering and scheduling staff in a high-volume work environment is ideal but not essential - **We are open to an applicant seeking a career change if you come from a strong Admin/Receptionist support role.**:

- Professional verbal and written communication skills.
- Proven ability to build strong work partnerships and gain buy in.
- Able to prioritise and handle competing tasks.
- Strong time management with ability to take initiative to solve an issue.
- Values teamwork and tackles change with a positive outlook.
- Competent using MS Microsoft Suite - prior exposure to online rostering systems is a bonus.
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)

**Why work for Australian Unity?**
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave.
- Hybrid Work Approach: This will include x1 WFH day per fortnight.
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities.
- Staff discounts - discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners.
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia.
- Novated Car Leasing options through our partner.
- 14 weeks paid Parental Leave & access to Remedy’s Bump to Baby program.



  • Tweed Heads, Australia Australian Unity Full time

    As an **Allocations Coordinator**, within our Home Health program, you will be responsible for the provision of effective scheduling of our Care Workers who provide in-home services with our customers. You will enjoy “solving puzzles” and coming up with solutions but also be able to deliver exceptional customer service to both our clients and care...


  • Tweed Heads, Australia Australian Unity Full time

    As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our members first by investing in solutions that matter most to our members, customer’s and the Australian community. The Home Health program delivers in-home support services to aging clients to help them live independently, supported and empowered,...

  • Care Coordinator

    6 days ago


    Tweed Heads, New South Wales, Australia Bupaoptical Full time

    We are seeking a skilled Care Coordinator to join our team at Bupa Aged Care. As a key member of our operations team, you will be responsible for supporting the delivery of high-quality care services.As a Business Administrator, also known as a Customer Service Consultant (CSC), you will work closely with our General Manager and other members of the...


  • Tweed Heads, Australia Australian Unity Full time

    As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. In these...


  • Tweed Heads, Australia Australian Unity Full time

    As an **Allocations Coordinator**, within our Home Health program, you will be responsible for the provision of effective scheduling of our Care Workers who provide in-home services with our customers. You will enjoy “solving puzzles” and coming up with solutions but also be able to deliver exceptional customer service to both our clients and care...


  • Tweed Heads, Australia Australian Unity Full time

    **About Us**: As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. What makes us different? We’re Bold, Warm and Honest. We have **Good People** that are experts in their field, we are **Committed** to the goals of our members and customers, we focus on making a **Positive Impact** in our community and we...


  • Tweed Heads, Australia Australian Unity Full time

    As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. What makes us different? We’re Bold, Warm and Honest. We have **Good People** that are experts in their field, we are **Committed** to the goals of our members and customers, we focus on making a **Positive Impact** in our community and we strive to provide...


  • Tweed Heads, Australia RSL LifeCare Full time

    Hiring for an Aged Care experienced Admin Officer- Location - Tweed Heads- Permanent FT opportunity, Monday - Friday, 8:30 AM - 4:30 PM- On-call allowance & not-for-profit tax benefits to maximise take home pay RSL Lifecare has been around since 1911, proudly serving the community. We are experienced, professional and provide caring support. We are seeking...


  • Tweed Heads South, Australia Bupa Full time

    Ready for a new career adventure? Join Bupa Aged Care and be at the heart of it in Banora. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we...


  • Tweed Heads, Australia Home Caring Tweed Heads Full time

    **Job description** **Home Caring Pty Ltd** is a private registered NDIS and Aged Care provider and a leading national team providing in-home care support with the highest standards of care. - We are currently seeking outstanding and passionate Team Leader for our SIL homes in Tweed Heads and Banora Point._ The Team Leader Supported Independent Living...


  • Tweed Heads, New South Wales, Australia Bupaoptical Full time

    We are currently seeking an experienced Administrative Services Manager to join our team at Bupa Aged Care. As a key member of our operations team, you will be responsible for overseeing the administration and coordination of various aspects of our care home.As a Business Administrator, also known as a Customer Service Consultant (CSC), you will work closely...


  • Tweed Shire Council, Australia Bupaoptical Full time

    Embark on a fulfilling career journey at Bupa Aged Care, where you will play a vital role in enhancing the lives of our residents and their families.Bupa Banora Point is a charming care home nestled in the heart of Tweed Heads, offering a unique blend of modern amenities and personalized care. As the Business Administrator, you will be part of a dedicated...


  • Tweed Heads, Australia Active OOSH Full time

    **Exciting Opportunities at Active OOSH: Out of School Hours Care Coordinator in the Tweed Heads Region.** Ready to re-join the workforce or looking for a new and exciting career? Are you passionate about creating enriching experiences for children? Join the leaders in Out Of School Hours Care - Active OOSH! **Why choose us?** - **Great Career Choice**:...

  • Wellbeing Manager

    3 weeks ago


    Tweed Heads, Australia Feros Care Full time

    Salary Packaging available - up to $15,998 Tax Free! - Company Smartphone + Company Car or Travel Allowance + All Training Provide - Discounted Private Health Insurance + Referral Bonuses + EAP + More! This is a full time role offered on a fixed term contract (with the possibility of extension based on funding). Your journey with Feros Care will commence...


  • Tweed Heads, Australia Feros Care Full time

    Flexible work hours (Mon to Fri only - no weekend work!) - NFP Salary Packaging ($15,899) + Discounted Private Health Insurance + more - Laptop + Smart Phone + access to company vehicle or travel reimbursement This is a full time role offered on a fixed term contract (with the possibility of extension based on funding). Your journey with Feros Care will...


  • Tweed Heads, Australia United Disability Care Full time

    Are you passionate about making a difference in the lives of people with disabilities? Join our team as a Disability Service Leader in Tweed Heads South! At United Disability Care, we believe in supporting people to love their lives and live their dreams, guided by our ICARE values. As a Service Leader, you will play an essential role in providing...

  • Team Leader

    2 weeks ago


    Tweed Heads, Australia Sunnyfield Full time

    About Sunnyfield Sunnyfield is an industry-leading not-for-profit organisation with 1500 employees delivering over 2000 support services daily. For almost 70 years, we have been supporting people with disability of all ages to be active, inclusive participants in their communities through innovative programs and person-centred active support plans. Our...


  • Tweed Heads, Australia TRIDENT SERVICES AUSTRALIA Full time

    **Security Supervisor** Trident Services Security Pty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves on the delivery of highly proactive and well managed services to our Clients **About the role** **What you’ll be...


  • Tweed Heads, Australia Tweed Shire Council Full time

    The Tweed Regional Aquatic Centres (TRAC) offer the community everything families need to maintain a healthy lifestyle, with facilities, equipment and staff that provide an extensive range of healthy lifestyle choices. We are seeking someone who is outgoing and energetic and has a passion for swimming and water safety. You will be reliable, have great...


  • Tweed Heads, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** We are currently seeking a Delivery Driver for a full-time position, based from our **Repco Tweed Heads** Store, managing and coordinating deliveries to our trade customers on a daily basis, MON-FRI roster. **Our Delivery Drivers**: - Safely deliver automotive parts and products to our trade customers, including...