Guest Experience Agent

3 weeks ago


Melbourne, Australia The Larwill Full time

Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary.

Team members at this boutique Art Series Hotel on Flemington Road,** The Larwill** are always smiling. That’s because when they are not inside surrounded by the colourful, whimsical art of David Larwill, they are outside enjoying the surrounding parklands and views of Melbourne’s CBD, less than two kilometres away. So if you have a smile that’s being underused currently, talk to us.

We are currently looking for a motivated & passionate **Guest Experience Agent** to join our Front Office Team.

**As our next Guest Experience Agent, you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities

**What we are looking for**:

- Strong communication skills that will shine through into every shift
- A passionate person with a love for the finer things in life
- Previous experience in a similar role is advantageous
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates across Australia - from 30% off

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.



  • Melbourne, Australia Accor Apartments & Realty Full time

    Located in Melbourne’s CBD, right around the corner from the food-lined streets of China Town, you will find Mantra on Russell. The property offers self-contained apartment-style hotel rooms, one and two bedroom apartments. Mantra on Russell is also home to an on-site restaurant, Home Kitchen & Bar for guests to enjoy gastronomy delights that Melbourne...


  • Melbourne, Victoria, Australia Accor Apartments & Realty Full time

    Located in Melbourne's CBD, right around the corner from the food-lined streets of China Town, you will find Mantra on Russell. The property offers self-contained apartment-style hotel rooms, one and two bedroom apartments. Mantra on Russell is also home to an on-site restaurant, Home Kitchen & Bar for guests to enjoy gastronomy delights that Melbourne...


  • Melbourne, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23135859 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As one of the Ladies and Gentlemen of The...


  • Melbourne, Australia Pan Pacific Hotels Group Full time

    **Australia*** **Pan Pacific Melbourne*** **General*** **Job Grade**: Part Time Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Melbourne, which is conveniently...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Australia Hilton Full time

    Guest Service Agent **This position is open to Australian residents only or applicants who have the legal right to work in Australia.** **About Hilton Melbourne Little Queen Street** Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10...

  • Guest Service Agent

    3 weeks ago


    Melbourne, Australia Pan Pacific Hotels Group Full time

    **Australia*** **Pan Pacific Melbourne*** **Rooms*** **Job Grade**: Full-Time Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently...


  • Melbourne, Australia AccorHotels Full time

    Company Description A fabulous opportunity exists at Sofitel Melbourne On Collins to join our Reservations Team. As the first port of call, you play an instrumental part in creating the everlasting first impressions of our guests, while delivering seamless experiences and exceeding expectations to make our guests stay fabulous. If this sounds like you,...


  • Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

    SummaryAbout Hyatt PlaceHyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.About the RoleAs Guest Services Agent - Hyatt...

  • Guest Service Agent

    1 week ago


    Melbourne, Australia Pan Pacific Hotels Group Full time

    **Australia*** **Pan Pacific Melbourne*** **Rooms*** **Job Grade**: Full-Time Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Melbourne, which is conveniently...

  • Guest Service Agent

    5 days ago


    Melbourne, Victoria, Australia Hilton Full time

    Guest Service AgentThis position is open to Australian residents only or applicants who have the legal right to work in Australia.About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Australia Mantra on Little Bourke Full time

    A 4.5 star hotel in the heart of Melbourne, **Mantra on Little Bourke** offers plush accommodation ranging from Studios to 2 bedroom self-contained apartments. Its facilities are first class and includes an a la carte restaurant and 24 hour room service, while Its location allows quick access to transport links, boutique shopping, famous eat streets and lots...

  • Guest Service Agent

    5 days ago


    Melbourne, Victoria, Australia Pan Pacific Hotels Group Full time

    AustraliaPan Pacific MelbourneRoomsJob Grade:Full-TimePan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South...

  • Full Time

    2 weeks ago


    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 22220290 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **THE RITZ-CARLTON, MELBOURNE, TO DEBUT IN MARCH 2023** We are thrilled to announce...

  • Guest Service Agent

    7 days ago


    Melbourne, Australia Oakwood Premier Melbourne Full time

    **The Company** Oakwood Worldwide is a global brand and has owned and operated hotels and apartments internationally for over 20 years. Oakwood Premier Melbourne is the perfect choice of accommodation for those who seek indulgence and style. The impressive property offers our guests state-of-art technologies combined with all the amenities and services of...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Australia Hilton Full time

    **This position is open to Australian residents only or applicants who have the legal right to work in Australia.** **About Hilton Melbourne Little Queen Street** Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a...

  • Guest Service Agent

    3 weeks ago


    Melbourne, Australia Shadow Play by Peppers Full time

    **Shadow Play by Peppers** is inclusive of one and two bedroom apartments with floor to ceiling windows and contemporary décor. Housed within the hotel is a cocktail bar come suit tailoring service and an enclosed garden space on the top floor, featuring a freestanding fireplace and commanding bayside views. An exclusive rooftop entertainment area boasts...

  • Guest Service Agent

    6 days ago


    Melbourne, Victoria, Australia Mantra on Little Bourke Full time

    A 4.5 star hotel in the heart of Melbourne, Mantra on Little Bourke offers plush accommodation ranging from Studios to 2 bedroom self-contained apartments. Its facilities are first class and includes an a la carte restaurant and 24 hour room service, while Its location allows quick access to transport links, boutique shopping, famous eat streets and lots of...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Australia AccorHotels Full time

    Company Description Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just...

  • Guest Services Agent

    4 weeks ago


    Melbourne, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Melbourne **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Melbourne Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying...

  • Guest Service Agent

    6 days ago


    Melbourne, Victoria, Australia The Cullen Full time

    Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary. This boutique Art Series Hotel, The Cullen in the heart of Prahran is home to a team of hospitality...