Ict Coordination and Policy Manager

3 weeks ago

Perth, Australia DevelopmentWA Full time

We are DevelopmentWA - Western Australia’s land development agency, working on industrial, commercial, and residential projects. Our work is diverse and state-wide, developing land for sustainable communities, prosperous industries and resilient regions.

Our portfolio includes the development and management of some of WA’s most iconic residential, commercial and industrial projects both within the metropolitan area, and regional areas of our state. Significant projects include Elizabeth Quay, Alkimos, Ocean Reef Marina, the Australian Marine Complex, Subi East and East Perth Power Station.

We are committed to innovation and sustainability across all of our operations, including a plan to transition to net zero ‘scope 1 and 2’ emissions by 2025.

At DevelopmentWA our vision is “Shaping our State’s Future”, and that’s exactly what you’ll be doing by joining the team at DevelopmentWA.

**Role Summary**:
Looking for a role where you can make a significant impact? Look no further We're seeking a talented individual to become our ICT Coordination and Policy Manager.

This position is primarily responsible for overseeing the ICT Engagement and Alignment process, as well as maintaining and improving business-aligned ICT service quality through a constant cycle of agreeing, monitoring, reporting and reviewing ICT service achievement. This role is focussed on value-adding and providing advice to the wider ICT and Digital Transformation team to drive ICT engagement for service quality.

**Responsibilities and Accountabilities**:

- Understands, qualifies and coordinates business demand for ICT services and their supply requirements in alignment with the strategy and roadmap.
- Ensures the Service Catalogue is accurate and reflects the current requirements of all ICT services including satellite sites.
- In conjunction with the ICT Manager, facilitating and maintaining relationships with vendors, negotiating contracts, coordinating tenders via TenderLink and identifying the best available vendors to meet the organisational needs
- Define, review, and continually improve ICT related policies, processes, and procedures.
- Defines the overall technology risk management policy across the department and defines how technology risks are to be assessed, evaluated and managed in alignment with DevelopmentWA risk management methods
- Support the ICT Team with building a methodology to support effective project delivery.
- Support the development of the ICT Disaster Recovery Strategy and provide the bridge between ICT, vendors and the organisational Business Continuity Plan (BCP).

**About you**:
To be successful in this role you will have the following skills, experience and attributes:

- Relevant tertiary qualification in Information Technology, business administration or another related field.
- Proven experience in ICT service management, demand forecasting, business relationship management.
- Proven experience in managing and mitigating technology risks.
- Strong understanding of industry best practices.
- Demonstrated high level leadership and people management experience to drive a positive team culture including the provision of coaching, mentoring and performance feedback to positively influence and motivate others.
- Comfortable in an environment of uncertainty and ambiguity.
- Strong high level interpersonal and communication skills.
- Experience in an organisation with similar values and ethics to DevelopmentWA is highly desirable.

DevelopmentWA’s culture is based on a set of values that include a personal commitment to**:Brilliance - Alliance - Courage - Integrity**

**What we offer**:
As well and working on a diverse portfolio of projects, you will also enjoy a number of benefits such as:

- Flexible working arrangements, including hybrid work
- An organisation that is committed to sustainability, including a transition to net zero carbon emissions
- Being just a minutes’ walk away from Elizabeth Quay train and bus stations, with beautiful views of Derbarl Yerrigan (we will be relocating to Mia Yellagonga Tower 2, 5 Spring Street Perth later this year)
- Study Assistance and professional development opportunities
- End-of-trip facilities
- An active social club and paid volunteering opportunities
- An agile and progressive workplace culture built on our core values of Brilliance, Alliance, Courage and Integrity

**Are you ready to help shape our state’s future?**

To apply, please submit your resume and cover letter addressing the listed success factors and why you are suited to this opportunity by **9am Monday** **11 March 2024.**

For further information about the opportunity, please contact Claire Robinson, Manager ICT and Digital Transformation on (08) 9482 7519.

**Our commitment to equality and diversity**:
At DevelopmentWA we are committed to building an inclusive workplace which promotes equity, values, diversity and provides fulfilling employment opportunities for people of all

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