24/7 Data Centre Technician

3 months ago

West Footscray, Australia NEXTDC Full time

**Company Description**
At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

NEXTDC is an exciting ASX 100-listed technology company, operating 16 data centres across 7 major cities in Australia, with future national and international expansions in planning.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AI thrives

We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data center facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.

Based in West Footscray, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service.

Key Responsibilities include:

- Delivery of cabling needs, electrical and data, to customer racks and areas
- Attend to Remote Hands requests
- Assist with vendor management for maintenance of all core electrical and mechanical systems
- Ensure that facility problems are identified and resolved in a timely manner
- Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant
- Ensure all visitors and contractors adhere to NEXTDC facility rules.
- Manual handling

From time to time, during shifts there may be travel between sites as required.
**Qualifications**
- Excellent customer service, communication skills and a 'can do' attitude
- Basic knowledge of data centres, data cabling and cable management (Desirable)
- A passion for learning about telecommunications and how things work
- Keen interest in fixing and solving problems
- TAFE Cert in Telecommunications (desirable)
- Trade Certs (Electrician/HVAC Technician) (desirable)

**Additional Information**
- Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
- Join an inclusive, diverse and values-driven working culture supporting hybrid work practices
- Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

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